Plan Manger cancels subscription - 12 month rule

[014serenity]

Plan

Premium Family

Philippines

My Question or Issue

What if the plan manager cancels the plan, will the members be restricted for 12 months before joining another one?

[AdamDamon]

Hi @014serenity,

Thanks for posting in the Spotify Community!

Members are able to switch between different Premium Family (or Duo) plans once a year. So if the plan manager cancels their Premium Family subscription, it's only in the situation where the members have also been in a different Premium Family/Duo subscription during the last 12 months (besides the current one that's being canceled) that there's a chance they would need to wait before joining another Premium Family/Duo plan.

The plan manager for the current Premium Family plan can cancel the existing plan by following these steps:

1. Log into spotify.com/account. 
2. Under Your plan, click Change Plan.
3. Scroll to Spotify Free and click Cancel Premium.

At your next billing date, the accounts of each member of the old Premium Family plan will switch to the free plan. At this time, the plan manager for the new Premium Family plan can start the plan here and then invite the other members.

Bear in mind that to accept the invites, members must live at the same address as the plan manager; and that as mentioned earlier, members are able to switch between different Premium Family (or Duo) plans only once a year.

You can also read more about how the Premium Family plan works in this support article and in this FAQ article.

Let me know if you have any other questions, and have a good day!