Plan family

[david_coppola]

Hi. On friday afternoon i was in a Family Plan. Ate night, I was kick out of that account and my sister can't put me back because the Spotify is saying that we don't live in the same neighbour. But I have already checked the CEP and it's the same....can you guys help me?

[MattSuda]

Hey @david_coppola

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.