Por que no tengo premium si se me hizo me cargo a la tarjeta?

[#1]

Cancele la suscripción justo después de que se me hizo el cobro a mi tarjeta y ahora no tengo premium y no se me ha realizado ningún reembolso

[Kiril]

Hi,

Thanks for reaching out on the Community! We hope you don't mind us answering in English as this is the official language of the forum.

In case you've cancelled your account but was still charged, take a look on this page here for more info.

Keep in mind that the Community is a public forum, so not the best place for you to disclose personal info.  You can address any concerns about your account and a possible refund options with our Support team here, as they can dig deeper into your account and handle your requests with the required care. 

Hope this helps clarify things. Don't hesitate to give us a shout if there's anything else we can help with.