Premium code does not seem to be valid

[pquinn-86]

I have set upy family premium and I'm trying to add my other half to Spotify through my family premium. I have sent her an email and created her an account but when I go onto redeem code it just tells me that the code does not seem to be valid.

[Ericzb]

I'm facing excatly same problem. It worked perfectly with my doughter who coule open her own account but identical process within same machines and wifi is just rejected when i'm trying to do it for my wife 

Who can help?

Thanks

[LeoRager]

Hey @Ericzb & @pquinn-86! Welcome to the Spotify Community 🙂
Having no spotify premium isn't cool! Usually these kind of things happen, because of your web browsers cache. So try doing the following things:
Try opening the link in a private/incognito tab.
If that doesn't work, change browser and clear both browsers cache.
Lastly if that doesn't work either, try opening the link on another device, that should do the trick!
Tell us how things work out 🙂
If you liked my post: Feed my ego with likes 😄
If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder