Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium family

Premium family

I don’t know why I got eliminated from my premium family account, we all live together, my brother send me another invitation but when trying to log in a message pops saying there’s an error. Am mad at the Spotify team because they eliminated me from my brothers account even though we live together!! I need help!! 

Reply
1 Reply

Hey! Welcome to the Spotify Community 🙂
In this case your account is blocked, since you forgot to click on the link that spotify sent you to confirm that you live in the same place. You should try contacting SpotifyCares through either of these:

Tell them what's going on and your username and they'll solve it! 🙂

Btw, beware that it may take up to 72 hours to get a response from them!
Cheers!
If you liked my post: Feed my ego with likes 😄
If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder

Suggested posts