Premium for Family

[Sao95]

Hi guys,

yesterday my brother was kicked out from the premium plan, without any advice.

Today I tried to put him back, but I can't confirm the same address, even if I try several times.
I'm pretty sure that my address is the same of my brother.. What could be a solution?

Thank you.

[pieceofcloth]

I'm having the same problem where my family cannot verify their address. what do you use as verification, their facebook or mine? my facebook has already been updated to reflect the correct postal code. it's very frustating cos you have already deducted the subscription and none of my family can use their account!