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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Me aparecen solo tres cuentas en mi paquete familiar, ya teniamos pagado un mes y ahora solo me aparecen mis tres familiares y no las 6 que eramos
I withdrew money twice from my account, but no upgrade. Receipts available
Hola, Quiero abrir una cuenta Family con mi tarjeta de Bancolombia pero no aparece en la lsite de las opciones. Puedo suscribir a una cuenta Premium, pero no a una Family. Me puedes ayudar porfa ? Gracias,Laurent
Tengo una cuenta premiun familiar y no me surte efecto al usuario marielpia. Ponemos la direccion ok pero no la toma
Realicé mi pago de $49 y me cobraron, pero no tengo premium y no ha habido reembolso, ¿qué puedo hacer?
Estaba en en un plan familiar hasta que se verifico la cuenta y me hecharon debido a que en el codigo postal habia escrito sin querer un simple 0. Ahora me han reinvitado pero al confirmar y rellenar correctamente todo el formulario me deniegan unirm...
hi, i just joined my husbands premium for family account but it wont let me play offline. have any suggestions?
Boa tarde, realizei a troca de meu cartão de crédito e foi feita uma cobrança de validação de R$10,00. No entanto, tal cobrança ainda não foi estornada e no lançamento de valor pro próximo mês não consta nenhum desconto no mesmo valor. Como este valo...
Buongiorno, ieri è stati cancellato il mio abbonamento a spotify premium family perche non risulta corretto l'indirizzo.Ho provato a inserire l'indirizzo nuovamente ma continua a darmi errore. Come controllo se l'indirizzo dell'account premium è corr...
Hi, I am thinking of buying a Heos link but I don't know if I'll be able to access spotify through the Heos app since I am a member of a family subscription. I'll be accessing with my member pwd not with the pwd of the account holder. Anyone ever tri...
Pague premium universitario, registre mi Id y pague... A las horas me llego un correo que el registro fue negado y al tercer intento lo acepto pero el pago no se reflejó sólo en mi Estado de cuenta ¿Qué puedo hacer?
ayuda, me mandaron dos cargos de cobro
He recibido un obsequio de DUCADO para un año spotify y cuando introduzco el codigo o el pin me dice no valido
I have just switched from Premium to Family and invited members of my family to join. However, when they try to set up their own (Free) accounts so they can input the family subscription code, I just get a buffer symbol and it wont set up. I've tried...
Spotify has unilaterally and unexplained expelled all members of my family from the premium family plan contracted through Vodafone. I try to reconnect them to the family plan that is still active and tells us that it is not possible to validate the ...
My credit card expired.After I inserted the new payment details, my family members are no longer listed. Does this mean I have to invite them again?What happens to their playlists if they have to start all over again?
Spotify says that my card number isn't valid, but I know it is, as I have purchased things with the same card recently. I have tried to purchase premium on Firefox and Safari, and also tried on my phone. Not sure how to solve this problem?
Hello, recently i've been invited to my family's subscription but i am unable to redeem the code that has been sent to me i always get a message telling me that it is unable to redeem it and it's really bothering to me
Hola a todos y gracias por adelantado! Quería preguntar si puedo agregar a alguien que ya es premium al plan familiar que tengo pensado abrir el mes que viene (junio 2017)? o si por el contrario tiene que darse de baja de premium y si fuera así cuánt...
Hello Spotify community,I've been using Spotify Family for a couple of months with my roomates and my boyfriend and everything went OK.Today my boyfriend told me that his premium subscription wasn't working anymore so I checked and his account wasn't...