Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium to Family upgrade

Premium to Family upgrade

Plan

Free/Premium

Country

Hi, I’m currently into the 5th day of my billing month and want to upgrade to family. Should I wait until the end of the month so I don’t get billed twice in the space of a week? Thanks

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hey @djvass69, thanks for reaching out to the Community!

 

If you’re starting a Premium Family plan, your new payment date will likely be a few days earlier than usual to cover the price difference between Premium Individual and Premium Family. This means you won’t be charged in the same week, but you’ll get a notice of when you’ll be charged from now on before you upgrade.

 

There is some more information on Premium Family and how it works in this Spotify Answer.

 

Hope you’ll find this information useful. If you have any more questions, just let me know!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts