Problem accepting invite for family premium

[Martinb1875]

When I click on Accept Invitation button in the email it opens my account page and credit card payment screen. No option to enter the code or other info. Have tried on 2 devices, same result. Thanks for any help

[Alfredo]

Hey @Martinb1875!

Thanks for reaching out to us.

Let's try clearing your browser's cache and cookies before trying again. Also, make sure you're logged in with your Spotify account here before clicking the Accept Invite button on the email you received.

This should take you directly to the address verification page, instead of asking you to enter the invite code.

Let us know how it goes.

[Martinb1875]

Thanks. I got it resolved by using the in private mode in browser.

[Jack]

Hey @Martinb1875,

Thanks for letting us know! 

We'll be right here on the Community if you need anything else in future 🙂