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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello, when I want to listen to a song, it automatically changes to another song that I do not even have in my library or playlist, for example, I put a song by any artist and in about 30 seconds it changes to a random song and in the row there is mo...
i got kicked out because i did not confirm my adress and now i can't join despite the invitation and correct adress. What's wrong?
I pay for spotify family premium, and have a second account i share with my boyfriend who lives with me. I was asked to verify my account or that I would get moved back to Spotify free, however I dont check my email that often enough to have known th...
how to upload music list so i dont have to search for all the music
I created my family premium account and invited my parents and brother. For 1 month everything was working OK but suddenly, everyone was kicked out and when I send invitation again, it says "You are unable to join this Family plan." But why? The plan...
If you have Premium for family and each family memebr has two devices can you have 5 users with 2 devices per familly member?
So I upgraded my spotify to family plan. In my online account, I am Premium Family but on my computer desktop its not PREMIUM! **bleep** IS WRONG?
hi, I want to close My old Premium account and change it to a Premium Family. I did pay for the Family Account, and sent the invitation to the rest of the family. But my Premium account does not change to the Family accont instead I get flashes that ...
Hi2 months ago I did prepaid for yearly premium subscription (single user). Can I switch to Family and add some members and pay only a difference between one and another type of subscriptions?BRRobert
Firstly, it is extremely frustrating that this is the only way to get support other than Twitter (which the same amongst us refuse to use). I don’t want to talk to anyone but what happened to good old email. I have invited my wife and daighter to my ...
Hi,today I logged on spotify and went to check my "Family" members.I've seen that all my members were gone and replaced with one "stranger". Delete that member and resent all the invites, my "members" receive an email from spotify family that include...
Does Spotify even reply to these questions? because apparently they dont even have a spotify email account that allows users to contact them **bleep**? well im having an issue inviting my family members into my family subscription plan, i did it befo...
Hi thereI am a Premium subscriber and often we clash between family members. If I upgrade to Family premium can we stream at home AND on my own mobile phone away from my house at THE SAME TIME?Thanks
Hello all, I was previousl a Spotify Premium user through Rogers Wireless in Canada. Rogers no longr offers Spotify (AFAIK) so they changed my account to a free account. Each of my 4 family members (incluidng me) all had individual Spotify accounts a...
Hi, I send the invitation for the premium family to my daughter, when she fills the information and wants to submit it's not working. It says she should try it another time. We have tried it several times, on several devices even on google incognito ...
On the Q&A Page for Premium Family, it mentions that if I have an existing Premium account, "any remaining time that you've already paid for will be converted into a Premium for Family subscription, so this can bring your next payment date forward". ...
I forgot to confirm my address for my family account through the email sent out by spitify recently and my account was now become the free account. What should I do to get back my family account?
Hey there!Last Week I received an e-mail from Spotify, asking me to verify my adress in order to check whether I live at the same place as my familymemebrs in ou Family Account.I saw this mail when the 7-Day-Deadline was already been over and now I'm...
Hi! My wife paid for the yearly subscritpion in December and now she joined the Family Plan (I added her by mistake). If we cancel the Family Plan, say, in two months, will her old account be downgraded to Free, even though she already paid for the w...
Hallo, kurze Frage: Hatte das 3-Monats Abo, dass heute abgelaufen ist und sich automatisch verlängert hat. Geld wurde auch schon abgebucht. Ich möchte nun gerne auf Family wechseln... Geht das noch oder muss bis nächsten Monat gewartet werden? Danke!