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Problem with connect with my spotify family group

Problem with connect with my spotify family group

Hello I can not join our spotify family reunion. I enter all the data correctly. Other members of the family are connected. How is it possible ? The FAQ did not help me at all. Thank you for the reaction

 

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1 Reply

Hey @smajlola, welcome to the Spotify Community!

 

Keep in mind that all members of a Premium for Family plan must reside at the same physical address as mentioned in our T&Cs: https://www.spotify.com/legal/family-plan/. If everything is under control, we'd recommend trying to accept the invitation from an incognito window.

 

Take care 🙂

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