Problem with my family invitations

[el_lynch]

I was inviting my wife but when she received the email and certified the adress information, spotify doesn`t active her premium account.

This fail start when i have a payment problem.

Best regards

[Melody]

Hey @el_lynch!

Thanks for taking the time to reach out.

This sounds like one for Support. Don't worry, they'll be able to help with this.

You can reach them one of these ways:

Twitter: https://twitter.com/SpotifyCares (Via Direct Message)

Facebook: https://facebook.com/SpotifyCares (Via Private Message)

Email: https://www.spotify.com/about-us/contact/contact-spotify-support/

Let us know how it goes.

/M