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Jadi saya tadi mau memberikan spotify penawaran mahasiswa, selain itu saya sudah memasukan informasi kartu, dan sudah mahal biaya sebesar Rp.24.990 yang terpotong dari saldo kartu saya, lalu saat saya di minta keterangan mengenai mahasiswa, saya tidak sengaja memencet tombol kembali di hp saya, Semua informasi tentang kartu info dan saya bingung harus bagaimana, karena saya sudah memasukan informasi kartu tadi dan sudah Anda juga belum memasukan data untuk salah satu pencet, mohon bantuan nya.

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1 Reply

Hey @derbytjung2, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Indonesian, you can reach out to us via email.

 

If the payments show as pending, it means they didn't go through and the funds should get back to you soon. For now, you can try signing up for the discount again.

Let us know how it goes.

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