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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
I'm trying to upgrade to the family sharing plan but the webpage is not
working. It says "something's mixed up" try back later. It's been like
this for days now. I'm about to cancel my subscription. Please help.
I'm trying to upgrade to the family sharing plan but the webpage is not working. It says "something's mixed up" try back later. It's been like this for days now. I'm about to c...
Buonasera, ho un problema con il mio account premium family.Tempo fa ero
collegato al family di una mia coinquilina, abbonamento successivamente
rescisso. Ora è da un mese che ho sottoscritto un abbonamento family sul
mio profilo, nel quale hanno acc...
Buonasera, ho un problema con il mio account premium family. Tempo fa ero collegato al family di una mia coinquilina, abbonamento successivamente rescisso. Ora è da un mese che ho sottoscritto un a...
Dün akşam premium öğrenci hesabı yaparken kart bilgilerimi girdim hatta
işlem tamamlanana kadar ücret hesabınızdan çekilmeyecektir yazısı çıktı.
ben işlemi yaparken vazgeçtim ancak 2 dk içinde para çekilmiş. Madem
parayı çekiyorsun premium'a yükselt ...
Dün akşam premium öğrenci hesabı yaparken kart bilgilerimi girdim hatta işlem tamamlanana kadar ücret hesabınızdan çekilmeyecektir yazısı çıktı. ben işlemi yaparken vazgeçtim ancak 2 dk içinde para ç...
Hi! Im having the following problem. I needed space in my phone so i
erased the Spotify data and cache. I was part of a family premium pack,
and after the erasing, i launched the app, and I was signed out.When I
signed in, it said my status was free....
Hi! Im having the following problem. I needed space in my phone so i erased the Spotify data and cache. I was part of a family premium pack, and after the erasing, i launched the app, and I was s...
Buen día.Tengo la suscripción familiar premium de Spotify, registre sin
problemas a las personas que vivimos juntos, hasta ahí ningun problema
sin embargo de repente llego este mensaje a mi correo electronico.La
verdad ignore el mensaje ya que el usu...
Buen día. Tengo la suscripción familiar premium de Spotify, registre sin problemas a las personas que vivimos juntos, hasta ahí ningun problema sin embargo de repente llego este mensaje a mi correo ...
Bonjour, j’ai normalement un compte spotify family, ma famille paie pour
le compte, mais malgré plusieurs invitations qu’ils m’envoient je
n’arrive pas à avoir spotify prenium, cela ne veut pas s’acctiver en me
disant qu’il y a un problème, mais pas ...
Bonjour, j’ai normalement un compte spotify family, ma famille paie pour le compte, mais malgré plusieurs invitations qu’ils m’envoient je n’arrive pas à avoir spotify prenium, cela ne veut pas s...
I have created a Premium Family Plan and paid for it. At first all my
family members were included under my invitation and spent some days
with premium accounts, they even confirmed their adresses after a week
(wich were all the same as mine). But su...
I have created a Premium Family Plan and paid for it. At first all my family members were included under my invitation and spent some days with premium accounts, they even confirmed their a...
Hesabımdan 2 kere 2 Mayıs 2018 günü para çekildi. Fakat öğrenci indirimi
premium üyelik açık değil. Şuan sadece free üyelik açıktır. Paramın
iadesini istiyorum.
Hesabımdan 2 kere 2 Mayıs 2018 günü para çekildi. Fakat öğrenci indirimi premium üyelik açık değil. Şuan sadece free üyelik açıktır. Paramın iadesini istiyorum.
Salve a tutti,Un mese fa io e altri miei 4 amici ci siamo abbonati a
Family Premium. Allo scattare del mese sono stati detratti i soldi ma io
e una mia amica siamo state sganciate, dalle email arrivate sembra che
sia perché non è stato possibile veri...
Salve a tutti, Un mese fa io e altri miei 4 amici ci siamo abbonati a Family Premium. Allo scattare del mese sono stati detratti i soldi ma io e una mia amica siamo state sganciate, dalle email a...
Hi, Just found out from my kids that our family subscription has turned
everyone to Free only.Can't access the website to login or reach
support. Thanks
Hi, Just found out from my kids that our family subscription has turned everyone to Free only. Can't access the website to login or reach support. Thanks
Hallo, ik had n account met mijn vriend zijn gezin, stond ook onder zijn
naam ingeschreven, dit heb ik gewijzigd , en mijn eigen postcode
ingevoerd. Nu stuurde mijn moeder een uitnodiging voor family spotify ,
en deze wilde ik graag accepteren, maar ...
Hallo, ik had n account met mijn vriend zijn gezin, stond ook onder zijn naam ingeschreven, dit heb ik gewijzigd , en mijn eigen postcode ingevoerd. Nu stuurde mijn moeder een uitnodiging voor family...
HelloI haved got a new credit card, and i forgot to change the
informations on the homepage, so i lost my family premium, i have typed
in the correct card info now, but my family is no longer a part of my
premium family and gets commercials, is the a...
Hello I haved got a new credit card, and i forgot to change the informations on the homepage, so i lost my family premium, i have typed in the correct card info now, but my family is no longer a p...
Dois membros do meu plano familiar e que moram comigo foram expulsos
indevidamente do plano. Já tentei inúmeras vezes reenviar os convites
para que eles possam ser integrados ao plano novamente, mas toda vez que
eles tentam recebem uma **bleep** auto...
Dois membros do meu plano familiar e que moram comigo foram expulsos indevidamente do plano. Já tentei inúmeras vezes reenviar os convites para que eles possam ser integrados ao plano novamente, mas ...
I just upgrade to Spotify Family, and the invite is not working. It
sends the invite to the email address, but then when the invite tries to
Accept, it just goes to the subscription and payment page.
I just upgrade to Spotify Family, and the invite is not working. It sends the invite to the email address, but then when the invite tries to Accept, it just goes to the subscription and p...
I try to add my son's account to my family account. He gets the invite
on his mail, follows the link and enters all the additional data.
Thereafter there's a message in red saying he cannot join this family
plan. He is livning on the same address as ...
I try to add my son's account to my family account. He gets the invite on his mail, follows the link and enters all the additional data. Thereafter there's a message in red saying he cannot join t...
Hi, i'm having trouble to start a family plan that my husband invited
me. It says that i can`t do it but doesn't says why. I put the same
adress and after I submited it says tha i can`t be part of the family
plan.thank you.
Hi, i'm having trouble to start a family plan that my husband invited me. It says that i can`t do it but doesn't says why. I put the same adress and after I submited it says tha i can`t be part of t...
I have been using Spotify Family Premium for a year. Spotify emailed
members of my family saying they have to verify their address should be
similar to mine. We stll live in the same address, but 3 of our family
members failed to verify last week. I ...
I have been using Spotify Family Premium for a year. Spotify emailed members of my family saying they have to verify their address should be similar to mine. We stll live in the same address, but 3 o...