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Sorry, you aren't eligible for that plan.

Sorry, you aren't eligible for that plan.

Recently i moved back with my family and my ex-housemate remove me from the family plan, now i wanna subscribe to a family plan together with my family, but someone I'm not eligible for that, why?

 

Farmifahmi_2-1618224988118.png

 

Screenshot 2021-04-12 185544.jpg
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1 Reply

Hey @Farmifahmi,

 

Thanks for reaching out to the Community.

 

Please keep in mind that members can only switch Family plans once a year. If you've already made a switch, you will have to wait 12 months before being able to join a new plan. Note however that you have the option to re-join the last Premium Family plan you were a part of. Alternatively you can start a new individual or Family subscription for your account.

 

Hope this info is useful. Let us know if there's anything else we can help with.

Mihail Moderator
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