Spotify öğrenci indirimi premium üyeliği para çekildi fakat üyelik açık değil hemde 2 kere

[serhatbjk1234]

Hesabımdan 2 kere 2 Mayıs 2018 günü para çekildi. Fakat öğrenci indirimi premium üyelik açık değil. Şuan sadece free üyelik açıktır. Paramın iadesini istiyorum.

[Alfredo]

Hey @serhatbjk1234, welcome to the community!

Right now, the community is supported in English. I hope you don't mind me replying like this.

When you subscribe with the student discount, you should receive an email notification when your details are validated.

If you never received this email to complete the purchase, the transactions you see on your bank statement should show as pending. This means that the money was put on hold when you entered your card details, but it will go back to your bank account soon.

For more information about these pending transactions, try contacting your bank or card issuer. You can also find more info about this issue here.

All the best.