Spotify Family Problem

[NathanBunney]

I have purchased Spotify Family Premium, and so far I have added two accounts, however, for one family member, Spotify Premium hasn't taken effect. Any help?

[OptimuzKrice]

Hey @NathanBunney, welcome to the community!

There are many reasons for your problem, here are some of them:

• Does your relative live with you?
• Did your relative confirm the email verification from Spotify?

If the answers are yes, go to your relative subscription account page: https://www.spotify.com/account/subscription/ and verify the state of it, in case that says Premium try this:

Let me know how it goes!

[NathanBunney]

I got it working yesterday... Sorry I only just saw your post and I should have replied to it saying my problem was resolved. Thanks very much for the help though.