Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify with Alexa

Spotify with Alexa

Spotify is not showing up at my Alexa Music Services menu, only Amazon Music and Tuneln. I've heard that I need to change my country to US at Amazon, but already is. I've checked my Spotify account and it is based in Brazil. Do you think this could be the problem?

The issue is that I am not able to change the country at Spotify settings since it is connected with my iTunes. It seems I have to desactive my account via Itunes and open a new one directly with Spotify. The problem than is I don't want to loose my dozens of playlists. Bottom-line, I am stuck and don't know how to solve the issue of having Spotify available for my Amazon Echo device. Thanks

Reply
1 Reply

I have the same problem I did change the address of my amazon account from Peru to the US  but still unable to link my spotify premium account to my echo dot device  The Alexa app doesn't allow me to select spotify

Suggested posts