Stolen Account

[Jacksons31]

Plan

Premium

Country

Device

IOS. XR,11,7

My Question or Issue

I think we accidentally took over an account a year or so back when we logged on with our email address. We have now been kicked off of that account and ended up creating a new one with that same email address. We are concerned that our Credit info is still connected with that other account. Please Help!

[Brunelicia]

Hey @Jacksons31 ,

Thanks for reaching out.

I recommend you to get in touch with the Support.

You can find some more info on how to do this here: https://www.spotify.com/us/about-us/contact/

Have a great day! 🙂