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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium FamilyCountryGermany DeviceSonos, 2 iPhones XR/8Operating System(iOS 13 My Question or IssueWe are 2 people using the Spotify premium family account and at home we have a Sonos system with 6 speakers in different rooms. Problem: when one ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium FamilyCountryUKDeviceiPhone SEOperating SystemIOS latest I am part of a Premium Family plan and I am logged in and showi...
I've purchased a one year Premium Family, I've payed it and now when I go to https://www.spotify.com/it/account/family/the page is stucked on the load page. I disconnected every account/device and tried again but nothing changed.
PlanPremiumCountryNetherlands My Question or IssueHi all, Last night my Family plan was canceled. Some of my family members received a mail that they were thrown out the plan and others hadn't received anything. Me as the plan owner hadn't received a...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy teenager is unable to access our family plan because it says his location is in another co...
PlanPremium Family TrialCountry Device(Motorola Moto X PlayOperating SystemAndroid nougat My Question or IssueI can't download songs even though podcasts can be.
PlanFamily PlanCountryFrom Hong Kong to Britain My Question or IssueSo we have a family plan subscribed, and we currently reside in Hong Kong. However, if the host of the plan plans to move to Britain for some time, will we still have access to the p...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I cannot join my sister's Spotify Family account. The message that always pops up is t...
i recently upgraded to family premium at the beginning of the month and the new fee has been charged from my account; but for some reason I’ve also been charged for premium this month as well? I thought that seeing as I had upgraded before my regular...
I use Shadow PC, is this going to be okay? Technically I am at my address but its a cloud PC so the computer is in a different location.
I would like to know, if I was to cancel our Spotify Premium plan for a month or two, and resubscribed late, would all members retain their playlists, saved albums etc.?PlanPremium FamilyCountryUK
Hi I am a Premium Family member for years now and since recently, I get my current podcast interrupted by **bleep** Dutch ads (I am a Dutch speaking Belgian citizen so it's the right language though). In concreto: I have with the Google talks that Ry...
Ich habe heute Spotify Premium auf Premium Family geändert.Bei meinem Sohn hat es funktioniert.Bei Frau und Tochter habe ich ein seltsames Problem. Für meine Tochter habeich eine neue Mailadresse registriert und wir haben ihren alten, kostenlosenSpot...
Me and my family have a spotify premium spotify subscription. Since today it is not working on my account but for every other family member. I did not got kicked out or banned, it is just not working. Thanks for your help
PlanPremium FamilyCountryGermanyDeviceFairphone 3, open webplayerOperating SystemAndroid Oreo, Windows 10 My Question or IssueDear Community, since 2 weeks my spotify is playing strange songs that I've never played before. No matter which playlist I'...
Many families find themselves in unusual circumstances because of Covid-19, including families separated physically but wanting to be closer together. Now would be a fine time to suspend the (generally sensible) "under the same room" restriction for ...
Hi all, I am having issues adding my daughter to the Spotify Family plan. My situation is a bit complicated: We live in France, but I travel a lot to Tunisia for work. We are currently stuck in Tunisia due to the COVID-19 travel restrictions. Now, wh...
I have tried to watch different videos on how to change my playlist cover photos. I want to know why it won't work on my Chromebook. I have the app downloaded on my computer but it still will not work. There is no edit sign.
Is the 60 day offer only for individuals ? I keep ads for 60 days but it only shows 30 when I log in, I’d like to get to get family for 60 days, I’m in Australia.
I haveSpotify premium for family. When using my iPhone to play my playlists my only option is shuffle play unless I select the first song and go from there. The play button for the playlist is shuffle only. Is this normal? Why can’t I just play witho...