Turkish bank cards are not accepted for premium

[omserta]

Dear Spotify, 

I have been using Spotify for some years. I have a Turkish premium account. On the last 3-4 days, my Turkish bank cards/credit cards are not accepted by the Spotify system. I cannot pay for my subscription. I do not know what to do? Is there a problem with the Turkish bank system and Spotify? 

[omserta]

Merhaba Spotify ailesi, 

yillardir kullandigim spotify premium be son yillarda aktive ettigim spotify family premium uyeligim son 2 gundur odeme hatasi ile karsilasmakta. Cesitli banka kartlari ve bakamatik kartlari denememe ragmen sistem uyeligimi kabul etmiyor. Turk bankalari ile ilgil bir problem mi olmustur acaba? 

[SergioDavid]

Hey @omserta, welcome to the Community!

We suggest you make sure your card meets the requirements listed here. If you're unsure, reach out to your bank so they can help you double-check.

Let us know if that helps.