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Unknow user join my family subscription

Unknow user join my family subscription

Why my family subscription sometime have unknow user join ?

What could i do it after remove these user id?

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1 Reply

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

MaximSpotify Star
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