Why the link for family doesn't work?

[paulo_andre]

I was a free member, but decided to go to the family plan.

I subscribed to the annual family plan, and sure enough, my account now shows premium.

However, when I try to go to the account page, all I have is a "Premium for Family" link that redirects to a page asking to subscribe to the family plan.

Shouldn't this link work to manage users? Where can I do that?

[midnight_8]

Hello,

In which country are you living? Because in my country that I live there is not any annual payment for Spotify Family accounts, only in Premium (for 1 user).

I am looking forward for your reply.

Kind Regards,

Papadouris Charalambos

[paulo_andre · Accepted solution]

That was my mistake... I subscribed to regular premium instead of family. Just upgraded to family (basically converted what I payed) and everyhing is ok now.

[midnight_8]

Can you please mark your topic as solved?