Wrong billig date

[inak]

On 4/22/18 I started a subscription for myself, later that day I upgraded to family. Now you bill me on the 11th of the month. Why? There’s a reason why I want to be billed on the 22nd of each month! I’m sure I’m not the only one. I have a couple of more months on the old price before it raises, does that go out if I cancel my subscription now?

[JulianA_Bogota]

Hey @inak. thanks for writing!

According to what you're letting us know, the amount that you originally paid for your individual Premium subscription is now covering a fraction of the full Premium for Family month (keep in mind that the rate for this plan is higher), which means that your renewal date was brought forward a couple of days. But don't worry, you'll be charged for the full Premium for Family rate on that date, and on that day of each month from then on.

We hope this helps. Have an amazing day 🙂