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Wrong country in family account

Wrong country in family account

Started a family account. My son was able to connect, but when I invite my daughter it continually fails saying she is in the wrong country. We all live here in the US and in the same house.

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3 Replies

Hey @Peakpdx,

 

I'd recommend making sure that all account's have set the same country setting 🙂

 

https://support.spotify.com/account_payment_help/account_basics/how-can-i-change-my-country-setting/

 

Let me know how it goes.

MaximSpotify Star
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She hasn't even been able to create her account, so I can't change the setting there.

She only receives that error message when she's logged into an account. I'd recommend trying it in another browser and/or another device.

MaximSpotify Star
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Note: I'm not a Spotify employee.

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