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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
When I try to upgrade, the app and the web site tell me that I am not illegible to upgrade to premium plans because you promotions are not good in Quebec. I dont care about the free try out. I just want the family plan and there is no way to get it b...
Im the only family premium member having issues whit my account, i ve already accepted the invite 3 times, but i use premium just for 1 day and then it says that the payment didnt go trhough, what can i do to hey to customer service
My Question or IssueSpotify is showing "you are offline" and "try again later" errors even though I'm connected to the internet (WiFi or mobile network) when I open the app. I've done a clean reinstall several times and tested different scenarios, wh...
PlanPremium Family Country CanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy son is the Plan Manager of our Family Premium account and can’t log in. he has a ...
Hello, I am now subscribing to Spotify Family and has 5 members. 4 of them have no issues but one of them cannot use the premium features of Spotify family. He already joined last week and I got an email "A has join to your family subscription". He l...
PlanFree/PremiumCountryCanadaDeviceWindows, AndroidOperating SystemWindows, Android My Question or IssueI recently moved countries to Canada to be with my wife. I was previously in the USA, and i cant change the country to Canada. We want to start Du...
Hey, I am a high school student who has been on an individual Premium plan for a year.My parents would like me to upgrade my account so that they can join Spotify with us all on a Family Plan together - I don't believe there are any issues with this....
Have had a regular premium account for years. Want to upgrade to a family plan. When I go to plans and try to select Family Plan I get an error message that says I'm not eligible for a Family plan. A banner message comes up that says "Sorry, you are ...
Plan Family Country El SalvadorPhones and Google Devices at home. My Question or IssueWhen I first joined my wife had to be approved by someone on Spotify.We had no problems until about a month ago when one of my kids was taken off the family list. B...
PlanPremiumCountryusa My Question or Issue hi, I am trying to add the 5th person to my family premium account and my account doesn’t even have the option to add anyone else to it. No link button or invite to family account. Help!
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently received several Spotify Notices about needing to enter updated payment informati...
I just set up a spotify for my teen through our family premium. I set the setting to NOT allow explicit content.I put the app on his phone and the VERY FIRST THING on his home page is "Listen if you watch...Rap Sh!t" and is suggesting the "chat sh!t"...
I joined the Spotify Family as a member in April this year, and I withdrew in December. Can I create a new Spotify Family with this account and invite people?
Seems there is a difference between the latest Terms and Conditions in Austria at which kids have to be at least (not older than!) 13 of age and the registration check - there is an error "Seems you are too young for spotify" if i use my sons birthda...
Hello, my brothers and I want to switch to the family plan, he sent me the invite and when i put the address it doesn't work, it just says "try again later"
I bought a plan but i cannot see the manage option under the account overview. Plus it shows my plan is premium individual although i paid 2149Rs. for an year and opted for family premium plan.
My family plan manager started the plan since 2022.1.1, and I joined family plan in 2022.1.16. Now the plan manager is going to cancel the plan, and i want to switch to another family. But i heard that it should be at least 1 year before i can switch...
i have sent my family member the link 4x and they haven't received it yet
Nao consigo adicionar um membro na minha conta premium familiar
I received an invitation to join a family plan. I cancelled my duo plan. But now, when I try to accept the invitation for the family plan, I just get an error message.