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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
I night it around a month ago and now all of a sudden my account has
changed to the free plan. And I should mention that I had a family
sharing account and now I can’t join that. And now I don’t have a clue
what to do….
I night it around a month ago and now all of a sudden my account has changed to the free plan. And I should mention that I had a family sharing account and now I can’t join that. And now I don’t h...
I have a problem with spotify family premium. I got an invite and it
worked for me, but after one day it canceled my premium and it said: You
ve lost access to Premium Family and nobody kicked me out and I don't
know how to fix it before the family p...
I have a problem with spotify family premium. I got an invite and it worked for me, but after one day it canceled my premium and it said: You ve lost access to Premium Family and nobody kicked me o...
PlanPremiumCountryPortugal DeviceAndroid head unit Operating
System(Android 11) My Question or IssueHi everyone, my question is
actually very simple: I have just installed an android head unit on my
vehicle. Everything is working fine, but I would li...
Plan Premium Country Portugal Device Android head unit Operating System (Android 11) My Question or Issue Hi everyone, my question is actually very simple: I have just i...
Hello, I subscribe to premium for family & have 3 Spotify accounts - my
own, one for my wife & a joint account which is linked to our Amazon
Echo for use around the house. My account is the primary one, and my
wife's account has been added to the fam...
Hello, I subscribe to premium for family & have 3 Spotify accounts - my own, one for my wife & a joint account which is linked to our Amazon Echo for use around the house. My a...
Hallo,Ich habe ein Duo Account mit meinem Bruder.Nun möchte ich auf
Family upgraden und noch meine Schwester + Eltern dazunehmen.Meine
schwester hat vorher woanders gewohnt und daher istihre adresse anders
als meine zuhause, nun zieht sie wieder zu u...
Hallo, Ich habe ein Duo Account mit meinem Bruder. Nun möchte ich auf Family upgraden und noch meine Schwester + Eltern dazunehmen. Meine schwester hat vorher woanders gewohnt und daher istihre a...
Trying to join family plan, when putting the address in, I am redirected
to a screen saying: There was a problem, please try again later.I have
tried on multiple occasions, on different devices, same issue
persisting.
Trying to join family plan, when putting the address in, I am redirected to a screen saying: There was a problem, please try again later. I have tried on multiple occasions, on different d...
I cancelled my premium as my partner has upgraded to family pack and is
including me. However I cannot change my country settings from uk to
Spain can someone help please.
I cancelled my premium as my partner has upgraded to family pack and is including me. However I cannot change my country settings from uk to Spain can someone help please. 🙏
Plan: Premium IndividualFree/Premium: PremiumCountry: France My Question
or Issue: I had to update my country today from Romania to France, and I
used to have the Premium Family account, and now have been downgraded to
Premium Individual. When I'm tr...
Plan: Premium Individual Free/Premium: Premium Country: France My Question or Issue: I had to update my country today from Romania to France, and I used to have the Premium Family a...
hellowe have a family plan, but my daughter has gone to study in Canada
for a year. She has had to change her mobile number there and now
SPOTIFY is not working for her. How can she get SPOTIFY back?
hello we have a family plan, but my daughter has gone to study in Canada for a year. She has had to change her mobile number there and now SPOTIFY is not working for her. How can she get SPOTIFY back?
BuonaseraSpotify mi ha mandato un'email nella quale c'è scritto che mi
hanno tolto dall'abbonamento famiglia perché spotify non è riuscito a
verificare il mio account.Qulache giorno fa spotify mi aveva mandato
un'email dicendomi diverificare il mio a...
Buonasera Spotify mi ha mandato un'email nella quale c'è scritto che mi hanno tolto dall'abbonamento famiglia perché spotify non è riuscito a verificare il mio account. Qulache giorno fa spotify mi...
El día 17/oct/2022 contrate Premium individual y casi al instante lo
cancele y contrate premium familiar pero no me aparece que es mi plan
por lo tanto no puedo compartir a mi familia
El día 17/oct/2022 contrate Premium individual y casi al instante lo cancele y contrate premium familiar pero no me aparece que es mi plan por lo tanto no puedo compartir a mi familia
I'm on a family plan but my account doesn't have premium, it was working
last week but then when I wanted to play music it's not there. I asked
my mom and brother and they both still have it, and the website says I'm
still on the plan and yet I can't...
I'm on a family plan but my account doesn't have premium, it was working last week but then when I wanted to play music it's not there. I asked my mom and brother and they both still have it, and t...
Mi dirección actual es en México en el estado de Michoacán, hace algunos
días fui de vacaciones a Estados Unidos y mi esposo cambio su plan
Spotify a plan duo entonces me mandó invitación para unirme pero no
pude, tal vez por la ubicación que tenía e...
Mi dirección actual es en México en el estado de Michoacán, hace algunos días fui de vacaciones a Estados Unidos y mi esposo cambio su plan Spotify a plan duo entonces me mandó invitación para unirm...
Plan FamilyFree/Premium premiumCountry Australia Device(iPhone 8,
Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android
Oreo, Windows 10,etc.). iOS, Windoews My Question or IssueI have been
using Spotify for years and have always a...
Plan Family Free/Premium premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.). iOS, W...
Earlier this year I was included in my girlfriends family plan and for
months now my account has shown as being a free account and not part of
her family plan. She sent me another invite but it says that I am only
allowed to join someones family plan...
Earlier this year I was included in my girlfriends family plan and for months now my account has shown as being a free account and not part of her family plan. She sent me another invite but it s...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueI have premium family and my daughter is moving to
Australia for a year or two. Can she still...
Hello, I changed my credit card last month and recently I got an email
asking for changing my credit card data. My mother did not know how to
do it and she created a new family plan by mistake. My brother and dad
joined and after we had seen what she...
Hello, I changed my credit card last month and recently I got an email asking for changing my credit card data. My mother did not know how to do it and she created a new family plan by m...