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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello everyone, I just signed up for Duo Premium, confirmed my address, invited my wife to join, put in the same address, and Spotify is saying it won't accept my wife because we aren't living at the same address. What is going on!? I restarted her p...
My Question or IssueI have just upgraded to a family membership and am trying to add family members. I get past Point 1. (which is the upgrade)Point 2. asks for your address - just freezes......NO RESPONSE AT ALL and won't let me go back or forwards ...
Trying to add address to my premium family account, so i can add family members, without success.When I enter the address it comes in the addresses dropdown, i select it and then click find address, and it brings up my full address.I then click confi...
Has anyone had this problem? Was there a fix to reactivate Spotify family on my email? I will have the family plan creator delete my account and resend a link to see if that works
Plan: Premium FamilyCountry: USA Device: MacBook Pro 2020 (?) My Question or Issue: My Mom is a member of my family plan, but recently her computer wiped itself and so now her logins and passwords are all gone. She can't remember her username or pass...
PlanFamily Premium CountryUSA DeviceAll Operating SystemAll My Question or IssueI tried turning on the explicit filter to see if it would work. It did, but now I cannot turn it off again. I go into Manage your Family Plan, click on the account I want...
I have my personal premium account. But my family has now made a premium family account, and I want my account under theirs.How can I do this?How do they invite me?
I have changed my premium family subscription payment to Switzerland where I now live and I've invited my family who has set up swiss accounts, but It keeps coming back to them saying they don't live at the same address. Spotify won't seem to let me ...
PlanFamilyCountryCanada My Question or IssueIs there a way to remove a family member, but let them keep their Spotify account with their playlists? They would start their own Student account.
Hi:I’m trying to pay may debt an return to my New Family plan but the Spotify platform won’t charge my cardsI've been trying with different payment methods but nothing happen.Might you help me?Thanks in advance
Hola, Soy de Argentina y quiero subscribirme al plan premium o familiar usando mi tarjeta de credito prepaga Payonner pero tengo un problema que al ingresar la tarjeta me dice que el pais de la tarjeta no coincide con el pais seleccionado y cuando se...
Hello. Both me and my boyfriend have separate Premium accounts. I would like to know if we can switch to Family and BOTH keep our playlists.Thanks in advance for clarification.
I have a Premium Family plan, and I want to purchase a second Family plan - but don't see an option to do this. (I'm in Israel). Do you know if I can purchase a second Family plan?
Hello, I had a classic premium account and I joined a family account. I wanted to know if the payments of the old classic premium account stop automatically?Thank you
Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch zur Verfügung stellen, desto einfacher wird es für uns sein, zu versuchen und zu helfen.PlanKostenlos/KostenlosLand Gerät (Geräte)(iPhone 8, Samsung Galaxy 9, Macbook Pro Ende 201...
Premium FamilyAustira We have a prepaid Family subscription and Spotify send an email that we have to accept the new price of € 16,99.It is prepaid till 2023 and no prolongation. So do we have to accept this and what happens to the end-date of our su...
I have a premium account and I want to change to family. It is not shown as an option on my plans. from information I have read I have to cancel my account and then start a new one. I don’t want to lose my playlists. How do I do this?
Trying to set up a family member, were both at home and with the same address typed in but it won't let me verify. PlanFree/Premium My Question or IssueThe error message I get is that it looks like we're in different countries so to try again and tha...
Hi. My family and I got a family subscription a few months ago. The owner of the family subscription had blocked explicit songs. We canceled our premium subscription after around a week, but explicit songs are still filtered out. We don't have premiu...
Hi! On August 13th I updated my Spotify Premium Account to Premium Family (xxxxxxxxxxxxxxxx-x-x) but the suscription is not changing at all, it still says Individual Premium (July 22th xxxxxxxxxxxxxxxx-x-x). I dont know what to do right now... any he...