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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Like the title says. We can log in on the computer without issue, but the tablet is a no-go. I have restarted the device, uninstalled and reinstalled spotify, updated the app, cleared both the cache and the data, and double and triple checked the ema...
PlanFamilyCountryUKDevice(iPhone SEOperating System(iOS My Question or IssueJust signed up for Family Premium and invited my two daughters who live with me and are at home. One could accept the invitation and it works well but not the second daughter...
PlanPremium FamilyCountryAustralia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy family member still gets ads with his login even after the app has been deleted...
my husband has us on a premium plan, however somehow someway I've been kicked off. I'm trying rejoin but I have not found one a place to hook back up and two. My husband says it shows me as being active on the premium account..
PlanPremiumCountryThe NetherlandsDeviceIPhone 14 / Samsung S21Operating SystemiOS(18.1.1)and Android (up to date) My Question or IssueHey so 2 of the new family members that joined recently have been receiving adds while we have Premium. Me and 2 oth...
Pela segunda vez minha tive problemas com a conta familiar, no começo do ano minha mulher que foi excluida do plano, Agora fui eu. O que ocorre, pois moramos no mesmo endereço mas sempre um dos dois é retiradao do plano.
I pay for a family account that is in my wife's name. So far, we've both been able to enjoy Spotify Premium. Last week I was no longer able to use the Premium offer. I found out that I had been removed from the family subscription because I hadn't co...
Our family plan is set up through my son’s account. I have a profile set up there under. When I tried to open the app Spotify asked me to login, which has never happened before. I don’t know to login to my profile since it is under my son’s account. ...
My wife went into our family account to switch my account to allow explicit content, but neither my Mac App, iPhone App or even internet browser version of Spotify allow me to listen to the content I'm looking for.
PlanPremium Family CountrySouth Africa My Question or IssueGood Evening, hope you are well. I have a slight problem regarding the payment for Premium Family. This year would be the third year me and my family will use Spotify Premium, and in the past...
In the number of counted accounts is shown 4/6 accounts being used. 2 of them am I. I am counted as "plan manager" as well as "plan member". I don´t understand why I am counted twice with the same login-data.
Hello, I also have the same problem as many others on this forum. Our family plan subscription expired, and it removed all of us from the family plan. We just renewed the family plan, but now, when we try to join again, we get the error message: "You...
Hello everyone,I'd like to add someone to my family plan but when I open the "Manage Members" section the option to add someone does not show up. Could anyone give me a hand please? Thank you!
PlanPremiumCountryUKDeviceHuawei P30Operating SystemAndroid My Question or IssueI want to upgrade my plan from Premium to Family, but I'm getting an error message. I think this may be because I pay through Google Play, so may have set up the account ...
I've been trying to send an invite. I follow the instructions:Invite a memberGo to your account pageClick Premium for Family in the menu on the left.Click SEND INVITE.Problem is - There is no "Premium For Family" on the left in the menu!PLEASE HELP! ...
PlanPremium FamilyCountryIndia Device(iPhone 15.5) My Question or IssueSo after my annual Premium Family membership expired a few months ago, it appears one-time annual payment is no longer working. The online payment option lists it where it says, i...
HiI can't accept my Family Premium membership. When I open the link I get the error "This page no longer exists"I was part of my parent's family plan but moved out. The plan was stopped about a week ago. My partner began a new plan and now I can't jo...
PlanPremium Family CountryGermany My Question or IssueI created a playlist to be shared in Spotify Kids for my daughter. When adding songs to this list those aren't synced to the Kids-Playlist, they don't appear! Even deleting it in Spotify Kids and ...
PlanPrémium famillePaysFrance Ma question ou mon problèmeBonjour,J’aiun abonnement famille et j’ai invité ma fille comme membre. Elle a réussi à installer son compte membre sur son téléphone et maintenant on aimerait également installer son compte su...
PlanFamily plan (6 members)CountryUkraineDevice(Samsung Galaxy M31; Asus laptop)Operating System(Android 12; Win 10) My Question or IssueHello! As you may see it is not my first headache with spotify plans changing despite my will, unfortunately this...