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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountryIreland My Question or IssueHiI'm trying to access audiobooks on the family plan as a plan manager, but they all seem to be locked. I'm in Ireland, but based on the newsroom article it's available in my location. Any advice on what ...
I have a family premium account but there are only two of us using it. I believe we should be on duo. I just want to doubled check that we will not loosehave any features if we change to duo PlanFamily premium Country Australia Device(iPhone 8, Samsu...
Subscription refunded and re purchased. Now can not share it with the same person in the house.
Subscription refunded and re purchased. Now can not share it with the same person in the house.
Why is it, that more than 18 months after its implementation, is the audio book option still only available to the plan manager, and if a member of my plan wants to listen to an audio book, I have to purchase hours for them individually? When will th...
What are the things family plan managers have access to
PlanPremium FamilyCountrySwedenDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueI have setup a managed account (under 13 years old) in our family plan. But this new account doesn't seem to be able t...
I am unable to remove family members. I have tried the Go to account page, scroll down to Edit family members but THAT DOES NOT EXIST. I dont have an option to remove people.
Es ist ein Premium Familien Account. Ich hatte unzählige Playlisten, und es ist nichts mehr da.
I have been served several unskippable Ads through the iOS mobile app on my iPhone 13. The first occurrence was after a podcast finished and an ad was played. I have a screenshot of this happening. This morning I was listening to one of my own songs ...
I requested to change a country and waited until the next billing cycle for it to apply. It is still in my old country.This prevents me to invite my house members to the premium family plan
PlanPremium FamilyCountryUk My Question or IssueI am trying to add new family members to my plan. I need to set my address for the first time as the plan owner. Every time I try to do this through the account page I get a “Try again later” message on...
PlanFamily PremiumCountryItalyDevice(iPhone 11, and other devices) My Question or IssueWe subscribe to Spotify Family Account, two days later, we receive an email from Spotify saying: Your Premium Family plan will end soon.Since your account manager ...
PlanPremiumCountryEgypt My QuestionI’ve been a subscriber to the Family Plan with the yearly payment option for the past year. As my subscription is nearing renewal, I’ve been trying to find the option to pay yearly again but can’t seem to locate it....
All members on my plan can’t listen to their own music
PlanFamily PremiumCountryGermanyDeviceAll Redmi 10 ProOperating SystemAndroid My Question or Issue have Spotify Family. Living in Germany. Our two Kids use the Kids App. In the Kids App, all Disney Audiobooks can be clicked on, but then it says: Oops...
Hi there ! No close town or village to me comes as an option to location . Is there a way to paste coordinates? Tried from pc/ cellphone/ different networks/
There are no nearby landmarks or the like. All of the addresses are for other establishments, homes, or otherwise. This is for a Family Plan. Family on the plan both have older accounts that have successfully registered their address, made their acco...
Can I see my Plan member usage? I’d like to free up my family access if they aren’t using their accounts
Hello, i started my account in Czech republic and now i live in Slovakia. I want to join my husbands family subscription but it won’t let me change country to slovakia even though i change my card to Slovak card… I dont know what to do.. tried everyt...