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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium Family CountryNetherlands Device(iPhone XR, Mac M1)Operating System(iOS 15.1, macOS Big Sur) My Question or IssueHi everyone, so right now I’m on my family’s spotify premium plan that we started in GB 4 years ago. My parents want to switc...
Just as the title suggests really. My ex-wife would like to separate from our Family Plan and start her own, and bring the kids over to her new one. How does she and the kids manage this and keep all playlists?
Hi,I have Spotify Family and we (2 parents, 2 kids) are quite often sharing an Android tablet, e.g. for the music in the kitchen. Related to this I have two questions: 1. Unfortunately Spotify does not seem to have a quick solution for switching betw...
Hello all, All of a sudden i can't play music anymore to my Sonos speakers. We have a Family account. All members have no problems with Sonos. When i create a new member in the family and login with that new account, all works perfectly. It's a stran...
PlanFamily PremiumCountrySwitzerlandDeviceSamsund S21 UltraOperating SystemAndroid 12 My Question or IssueLike in the titleif she opens the invite link, she doesn't can confirm the adress. She only can login with my own account. Any solutions for thi...
PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 11 (Laptop) My Question or IssueI have an active Spotify Premium account and have for several years. I was attempting to upgrade to the family plan,...
PlanPremiumCountryUkDeviceXz2Operating SystemAndroid 10 My Question or IssueAlready posted a question. No response. What is the phone number for support?I am paying for premium. I expect that it comes with support?
HiI deleted my user data and cache from the settings of my xperia xz2 and since then my content doesn't play. I can open the player and browse the menus but as soon as I select any song the page is blank, sometines with a green spinning circle. I tho...
My family mix won’t let me join, even if it says I’m in it, I’m not. It says “be the first to join”.can anybody help?
PlanPremium (Individual > Family)Country Japan (originally UK) Deviceeverywhere - iPhone, Android, Samsung SmartTV, Alexa Premium account originally signed up in UK with UK address and UK payment details in 2015. In 2017, moved with family (me, wife,...
HELP PLEASEEEEEPlanPremiumDevice(Samsung Galaxy s7, iPad, Windows10) My Question or IssueI HAVE TURNED ON THE FILTER TO EXCLUDE SONGS WITH EXPLICIT CONTENT BUT SOME OF THEM KEEP PLAYING... WHAT CAN I DO?I CAN ONLY FIND THE REPORT BUTTON ON MY PHONE A...
PlanPremiumCountryFranceDeviceDell InspironOperating SystemWindows 10 My Question or IssueSpotify believes that I am trying to join a Family Plan from a different country and I cannot validate the address for my kid. Not sure what to do, all settings...
I would like to use my aunt's card to start a Spotify Premium family plan, but she lives in another state. How should I fill this page out? Should I be using my home address or my aunt's billing address? How do I make it so my siblings can join by ty...
I have a Premium Family account and shared the link with my son. He clicks on the link and adds his account number but even though he uses the same address I provided for the family account he gets an error message that it is the wrong address. We th...
Family PlanPremiumUSA Device(iPhone 12)Operating System(iOS 14.) My Question or IssuePretty much what it says in the subject :(. When i search for top songs of previous years the songs of my siblings (which i have never listened to on this account) c...
Hi Folks - Is there a way to find out the Plan manager account info (email / username) from the Plan member account page? We've had a Family Plan for a couple years. My wife and I recently upgraded out iPhones and although we can remember the Plan me...
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium/FamilyCountryGreece at the moment, but changing every month or so. My Question or IssueHi thereWe have lived in Denmark for all our live, but now we have sold everything we own and we are traveling the world.For confirmation on that, you ...
Plan Premium Country Turkey Device Samsung Galaxy A32 Operating System Android My Question or Issue Merhaba size problemimden bahsetmek istiyorum. Ne zaman aldım bilmiyorum ama bir gün kredi kartımdan şuan hatırlamadığım bir spotify hesabı için premi...
PlanFamily PremiumCountryMéxico DeviceSamsung Galaxy Note 9, Windows10, 11My Question or IssueI'm trying to see my family members so I want to manage the accounts, but the link to get there is just not working. I tried to go to My account>Family Memb...