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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
age None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryIndiaDeviceMacbook Pro late 2016Operating SystemMacOS My Question or Issue I just subscribed to duo subscripti...
Ich habe Premium Family abgeschlossen damit meine Kinder 12 und 14 selbst Musik hören können. Nun habe ich Probleme sie zu registrieren. Spotify Kids mag für Grundschüler geeignet sein für 7. Und 9. Klässler eher nicht. Irgendwelche Ideen, was ich tu...
PlanPremiumCountryUSAMy Question or IssueHello, I currently have an individual premium plan that purchased with a $100 gift card. I still have 200 days left on this plan. I would like to switch to my family's premium plan that is now currently active...
We have been on the family plan for a while now and it has automatically reset to premium so my kids can't use their accounts. I am subscribing again but why did this happen? CountryAustralia
I can’t add anyone to my family plan because it thinks we are in different countries, we are not, please help.
Hello, i got the Spotify family account, but i can't seem to add members. When i send them the link, and they try to log in, it says that we are not in the same country, which is incorrect. Because we literally do live together. The screenshot is in ...
I have had my kids on Family accounts for a while. For reasons and by methods I don't know, my daughter now seems to have her own free account using the only email address she has. I want to get her back onto the Family account for obvious reasons - ...
Ich habe immer wieder Musik in meiner "zuletzt gehoert"-Liste, von Kuenstlern, die ich niemals gehoert habe. Immer aus einer bestimmten "Ecke", so deutscher Gangster-Rap. Manchmal tauchen diese "Kuenstler" sogar in meiner Liste der Kuenstler, denen i...
PlanPremiumDevicePC, Laptop, Mobile PhoneOperating SystemWin10, Unix, Android Hi, we have issues with spotify connect and it seems to be a problem with the accounts inside the family plan. We have quite a few devices that we are using but it seems im...
PlanPremiumCountryBrazilDeviceSamsung Galaxy S10 PlusOperating SystemAndroid 11Spotify App Version8.6.88.1104 My Question or IssueI have included 5 members into a Family Plan wich i am admin. But one of this members cant get included into Family Mix ...
I have subscribed Premium Family on the 31 st December. I am not able to invite members from the app. The members I invited after subscription can not validate address. I can see I am Premium in the App... When I log in the Spotify web page it says t...
I’m a mom and I have have three kids- each with a Spotify account and gift cards. The kids got these gift cards at christmas. Can i create a family account, invite all the kids, and their gift cards transferred to the family account (the workaround I...
PlanPremium FamilyCountryHong Kong S.A.R. My Question or IssueI am the manager of a current family plan and I want to quit the plan. I understand that the family manager role cannot be transferred so I have to cancel the plan and let another user sta...
Hello,I am a premium for family user and I would like to learn when my family members joined this plan. Although I could learn it on the family membership page before, I can't do so right now. Do anyone have any idea on this topic? (Except asking the...
Hi,I upgraded to Spotify family yesterday as my kids got Alexa dots for Christmas. It is still showing on my app that I have Spotify premium, but I have been able to set up Spotify kids and also invite my husband to join and the web version says fami...
I will try to keep this as simple as possible. I want to achieve using premium family; 1) Adult plays a song in one room in the house using an Alexa echo device2) Child plays ANOTHER song at the same time in the same house on another Alexa echo devic...
PlanPremium Family CountryFranceDeviceSamsung Galaxy S10Operating SystemAndroid 11 My Question or IssueI have 4 other Family members who are using the Family Mix (and can easily manage their Family Mix by adding or removing the titles from any other ...
PlanPremiumCountryUK -> SloveniaDeviceseveralOperating SystemseveralMy Question or IssueI have a premium family account in the UK and am moving with my family to Slovenia. I would like to change countries on my account but am worried about losing fav...
PlanFree/PremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe have already paid for family premium but i cant join because i have had another famil...
I want to start a Premium Family account, and invite my husband and son. My husband already has his own Premium account, so if I invite him will he keep all his playlists?