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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanFreeCountryIndonesiaDeviceAsus ROG ZephyrusOperating SystemWindows
10 My Question or IssueI have been using the Spotify family for a long
time. The problem that I get right now is that I can't rejoin the family
account. The website says "You can'...
Plan Free Country Indonesia Device Asus ROG Zephyrus Operating System Windows 10 My Question or Issue I have been using the Spotify family for a long time. The problem that I get r...
PlanPremium familyCountryCanadaDevice(iPhone XR, Desktop)Operating
System(iOS 10, Windows 10) My Question or IssueI have recently joined a
different family plan and I have forgotten to leave the old family plan.
I do not have contact with the old man...
Plan Premium family Country Canada Device (iPhone XR, Desktop) Operating System (iOS 10, Windows 10) My Question or Issue I have recently joined a different family plan and I...
Plan/PremiumCountryUnited States Device(iPhone 11Operating System(iOS 10
My Question or IssueHello,i just received an email that prices for
Spotify premium family plans will be increasing from $15/m to $16/m
which I find to be sort of ridiculous. Wha...
Plan /Premium Country United States Device (iPhone 11 Operating System (iOS 10 My Question or Issue Hello, i just received an email that prices for Spotify premium family p...
Question: How can I switch to Family, without losing my playlists? I
have a Premium account via my mobile provider. When I want to switch to
Spotify Family, I get this message: Because you received Spotify Premium
through one of our partners, you are...
Question: How can I switch to Family, without losing my playlists? I have a Premium account via my mobile provider. When I want to switch to Spotify Family, I get this m...
I have Spotify premium. I am in the United States. I have just noticed
that all of my devices on Spotify connect are grayed out. This just
happened recently. Is anyone else having the same problem? The problem
occurs whether I am using my windows 10 ...
I have Spotify premium. I am in the United States. I have just noticed that all of my devices on Spotify connect are grayed out. This just happened recently. Is anyone else having the same problem? T...
My Question or IssueI currently have a Premium suscprition. I'll be
joining an Famliy suscription shortly. What will happen tot my
playlists, favourites etc when I join the Family suscription?
My Question or Issue I currently have a Premium suscprition. I'll be joining an Famliy suscription shortly. What will happen tot my playlists, favourites etc when I join the Family suscription?
Premium Family PlanUSA DevicesSonos, iPhone, iPad, Google Pixel My
Question or IssueWe have the Premium Family Plan and use Sonos at home.
When we stream Spotify on our Sonos system, I am unable to stream to my
phone or otherwise at the same time. I ...
Premium Family Plan USA Devices Sonos, iPhone, iPad, Google Pixel My Question or Issue We have the Premium Family Plan and use Sonos at home. When we stream Spotify on our S...
PlanSpotify FamilyCountryGermanyDevicesamsung galaxy tab a7Operating
System(iOS 10, Android Oreo, Windows 10,etc.) Hi all i signed up for
Spotify Family in Dezember.I did this because there should be a function
where i can share playlists from my acc...
Plan Spotify Family Country Germany Device samsung galaxy tab a7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Hi all i signed up for Spotify Family in D...
Hi! I am the moderator of my family's premium plan. I am going to move
and will therefore start a new premium duo plan with my girlfriend. Can
I leave my plan and make someone else in my family the moderator or do
they have to start a new plan? Kind ...
Hi! I am the moderator of my family's premium plan. I am going to move and will therefore start a new premium duo plan with my girlfriend. Can I leave my plan and make someone else in my family...
PlanPremium DuoCountryUSA My Question or IssueMy girlfriend added my
current Spotify account to her Premium Duo subscription late last year.
(Fall 2020)I'm in the process of transferring from my current account to
a newly created account that isn't p...
Plan Premium Duo Country USA My Question or Issue My girlfriend added my current Spotify account to her Premium Duo subscription late last year. (Fall 2020) I'm in the process of trans...
Hello!My family and I were switching to Spotify family premium plan. And
for some reason instead of joining an existing family, my account
somehow made his own.Can I still switch to my family’s plan? If so, how
can I do it?P.S. In attachments, a phot...
Hello! My family and I were switching to Spotify family premium plan. And for some reason instead of joining an existing family, my account somehow made his own. Can I still switch to my family’s p...
PlanFamily PremiumCountryGermany DevicePCOperating SystemWindows 10 My
Question or IssueI cant invite my father we live in the same house and
the invitation and the attempted to accept where on the same pc at the
family address.I could invite my moth...
Plan Family Premium Country Germany Device PC Operating System Windows 10 My Question or Issue I cant invite my father we live in the same house and the invitation and the a...
PlanPremium FamilyCountryUKDeviceiPhones se, 11, 7, Sonos new
generationOperating SystemiOS 14My Question or Issue Hi There, We have
multiple Sonos devices at home (Sonos One, Five, Move etc) and we have
Spotify family with 4 active accounts (Me, Wif...
Plan Premium Family Country UK Device iPhones se, 11, 7, Sonos new generation Operating System iOS 14 My Question or Issue Hi There, We have multiple Sonos devices at h...
CAN'T FIND PODCASTS!I just joined the Spotify for Family plan hoping to
listen to some good podcasts but I can't find any! PLEASE HELP!
PlanFamily PremiumCountryBangladesh DeviceOnePlus 3TOperating
SystemAndroid Oxygen 9.0.6 My Question or IssueAre p...
CAN'T FIND PODCASTS! I just joined the Spotify for Family plan hoping to listen to some good podcasts but I can't find any! PLEASE HELP! Plan Family Premium Country B...
Plan CountryMalaysiaDevice Operating System My Question or IssueWe have
used the family plan for about a year or so now through our Maxis mobile
plan, but recent issues with Maxis made this option unavailable. We
still wish to use Spotify Premium, so...
Plan Country Malaysia Device Operating System My Question or Issue We have used the family plan for about a year or so now through our Maxis mobile plan, but r...
Recently i moved back with my family and my ex-housemate remove me from
the family plan, now i wanna subscribe to a family plan together with my
family, but someone I'm not eligible for that, why?
Recently i moved back with my family and my ex-housemate remove me from the family plan, now i wanna subscribe to a family plan together with my family, but someone I'm not eligible for that, w...
Hallo, Ich habe folgendes Problem, Ich habe ein Familien Premium Abo
gemacht und habe über meinen Account meine Frau eine Einladung geschickt
die sich das Registriert hat und alles hat soweit geklappt. Das gleiche
wollte ich bei meinem Sohn und Tocht...
Hallo, Ich habe folgendes Problem, Ich habe ein Familien Premium Abo gemacht und habe über meinen Account meine Frau eine Einladung geschickt die sich das Registriert hat und alles hat sowei...
Buenos días, Ayer intenté añadir un nuevo miembro a mi cuenta familiar y
me sale este mensaje ¡Vaya! Algo no ha ido como debía. Por favor, prueba
de nuevo. Tampoco puedo visualizar los usuarios que tengo activos.
Gracias.
Buenos días, Ayer intenté añadir un nuevo miembro a mi cuenta familiar y me sale este mensaje ¡Vaya! Algo no ha ido como debía. Por favor, prueba de nuevo. Tampoco puedo ...
PlanPremiumCountryNZDeviceMultiple Echo devices My Question or IssueI
use Spotify Premium mainly on an Amazon Echo. However, we have just
purchased two Echo Dots for our two children so they can listen to music
in their rooms without disturbing anyon...
...ur two children so they can listen to music in their rooms without disturbing anyone else. I was considereing a Spoitfy Family Plan but this requires each person who wishes to stream music to h...