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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamily PremiumCountryThailandDeviceiPad Pro2018Operating SystemWindows 10My Question or IssueHi have I little problem to reach family page at first I miss press delete my Spotify app in iPad and then I loading app again so I get out of premium an...
Hallo Zusammen,ich habe ein Problem, welches mich wahnsinnig macht.Mein Android Handy ist mit Alexa über Spotify Connect verbunden.Ich höre Hörspiele, diese Alben bestehen ja aus mehreren kleinen Tracks.Nun passiert folgendes.....Zwischen den Tracks ...
My wife (who lives with me) can not join our family plan (for which i am the plan manager) I sent her the invite. when she clicks on it, it says her address can not be verified and she needs to wait 12 months to try again, I verified our address is c...
My wife and I were using one account and therefore able to control the music from both of our phones and were able to control the Google home playing on our phones. Will that be possible with a family plan?
my friends and i are like broke and we tried banding together to buy it but after further research we've run into a roadblock, we dont live together. how can we do this? can they just stop by and login to join? will spotify find me? will i go to jail...
Hello!Because of corona, my cousin, who lived with me, had to move away from home to give care to his elderly parents. I am the payer of the family plan, and he hadn´t paid for up to a year (which is alright, we have a good relationship). Today I dem...
PlanFamily PremiumCountryMalaysiaDevice(Oppo) Operating System(Android Oreo) My Question or IssueHello! Im trying to add a member into my family plan. He just created a Spotify Account so he never joined any family member before. It says there was an...
Plan Premium Family Country Australia Device Surface Pro 3 & Samsung Galaxy S9 Operating System Windows 10 & Android 10 My Question or Issue I am adding a user to an existing Family subscription. When adding the email address, the site tells me that ...
I am the administrator of the premium family account. There are 2 alexa devices (2 echo dot 3) and 2 google home device (2 Nest mini) in my household. I can see and use all 4 devices with my spotify account.Now comes the strange things: All other mem...
if i am on a family plan can the other members of the plan see the music i listen to?
Spotify, I’m with the American army and stationed in Germany. I got married to a non American. We don’t use German banks. We only is USAA. Because Spotify recognizes my wife in Germany I can’t add her to my account because because our bank cards are ...
PremiumThe Netherlands DeviceiPhone XR iOS 14.3 and macOS Catalina My Question or Issue I was living in the Netherlands as a student and paying for my own Spotify account, but have now returned home and live with my parents in South Africa. My mom ha...
Plan: PremiumCountry: USADevice: desktop, apple, Samsung, Andriod, MacbookOperating System: (iOS 10, Android Oreo, Windows 10,etc.)My Question or IssueMy son set up our family account but did so using his email address. I am the owner of the account ...
My daughter that lives with me was kicked off of my premium Spotify account, How could this happen? She lives with us.
How can I download a playlist completely with the kids app. Do I really have to download track by track?
PlanPremium Family CountryPlan is based in UK. However, we continue to move around and our banks etc are still in UK Deviceany - facing problems using browser to do invitations etc Operating SystemHappens on Windows, Linux, iOS, Android - not a devic...
PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 14.3spotify version- 8.5.93.464My Question or IssueMy wife's spotify app is playing songs she did not select, and when she changes the song to what she wants, it changes to something she did not...
PlanfamilyMy Question or Issuei was looking at the information about a family plan and it mentions that it is location based. does this mean that i can't play music offline and on the go?
PlanPremium FamilyUK My Question or IssueUnfortunately my brother passed away suddenly on Friday 15th January. He was on my family account as a member and used Spotify regularly. We're in the process of picking music for the funeral and I wondered if...
PlanFree/PremiumCountryCzech Republic Device(Macbook Pro 2020)Operating System(MacOS) My Question or IssueI have Family account and I am the manager of that account. I'm using desktop application and cannot disable explicit content filter.The toggle ...