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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello! I want to start my subscription but I can't pay due to error (something went wrong). See screenshot.I tried many cards and many times but nothing hapiened. Could you help? PlanPremium for twoCountryRussiaDeviceBrowser
Hallo, We hebben een spotify premium account via KPN. We gaan weg bij KPN en willen dus op het moment van overstappen over gaan van premium naar Spotify Family.In het premium account is voor ieder persoon een mapje gemaakt met daarin persoonlijke afs...
When my daughters try to connect to my premium family account they get a message saying... You can’t join this plan.You can join someone else’s premium plan only once every 12 months. The only plan they had previously was the free trial of family I h...
PlanFamily PremiumCountryUSADeviceGoogle Pixel 4 XLOperating SystemAndroid 11 My Question or IssueI ask Google Assistant to play a specific song on Spotify and she comes back with "This feature is only for Premium Subscribers" yet that's exactly what...
I need help can someone on spotify remove the joining once in 12 months. Im trying to join another family plan but spotify wont let me. I do not want to create another account to do this. I have all my playlists and liked songs and its linked to my f...
PlanPremiumCountryUS Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremium FamiliarCountryEspañaDeviceiPhone 6Operating SystemiOS 12.4.5 My Question or IssueNos apuntamos a la prueba de 3 meses Premium por 0,99€ en mayo de 2019. Tras la prueba decidimos contratar el Plan familiar, ya que nos salía más a cuenta a...
PlanFreeCountryUnited StatesDevice(iPhone Xs)Operating System(iOS 14) My Question or IssueWe missed a payment so we went to start it again on the same account but for some reason none of the accounts synced backup. When I sent the link to my brother ...
PlanFree/PremiumCountryCanada My Question or IssueI subscribed for a free month of Spotify Premium, subscribed to my family group but unsubscribed and now I don't have premium. I'm still entitled to my free premium trial
PlanPremium FamilyCountryUSADeviceiPhone 6S Plus and ThinkPadOperating SystemiOS 11 and Windows 10 My Question or IssueI currently pay for Spotify Family, but it is just my partner and I. I would like to switch to Spotify Premium Duo without having t...
I recently deleted an invite link for my son-in-law who has never set up his spotify account. No need to I guess since he mainly uses my Echo to listen. I attempted to add another family member this morning and there are no empty slots, however, only...
I subscribe to a family plan for 2 month but I'm running out of money on my card, and when I charge it, spotify automatically change my plan to a premium and I overlooked that. Is there way to revert this and subscribe again or maybe upgrade personal...
Signed up for free trial, went with family plan, Upon trying to set up the family plan ; We have a rural address; my address comes up in the search but when I select it and try to proceed it says it is too general? Not sure what else to do ?
Plan PremiumCountry Slovenia Device iPhone 11 ProOperating System iOS 13.6.1 My Question or IssueI have a premium account (Duo) and my music from the playlist recently started to play shuffle only. Extremely annoying and can't seem to be able to chan...
Whats the story with that family premium like.?? I add my little one in to my google home and they are blaming Spotify that is your rules she can play her own music every time she ask to play music it disconnect my music to play her i hate that, i ju...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePremium family account created while abroad for the week end. I sent invitations to other fam...
PlanPremiumCountryIsraelDeviceSamsung galaxy s20 ultraOperating Systemandroid 10 My Question or IssueYesterday I upgraded my premium account to family plan and I was wondering, if we have family account and it's under my father name but I'm going to ...
If I subscribe to the Spotify Premium Family plan, can my family members (who live in a different country) get access through my membership?
Our family have been using my account and created their own playlists. We have now upgraded to the family plan and was thinking that the playlists can be made visible to the new family accounts.However each account is a family member but how do I get...
Hi - my daughter trialled a free 3 month individual premium spotify account (which is about to end) and our family has decided to take out a family premium membership (with my name being the lead one). I have two questions: 1. Are we still eligible f...