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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hey there,I want to subscribe for a family plan and add my son who is currently in the army(comes back home every other week).His official address is still our home.Is it possible to include him? Thanks in advance
PlanfamilyCountryFranceDevicehuaweiOperating Systemandroid Bonjour. J'avais un abonnement promotion de 6 mois chez mon fournisseur d'accès internet et téléphonie mobile BOUYGUES. A l'issue de cette offre promotionnelle, je suis passé sur un abonnemen...
PlanPremiumCountryCanadaDevice(iPhone)Operating System My Question or IssueCurrently I subscribe to the Premium Family Plan. I am the plan manager and my wife is a plan member. She just upgraded her phone, but if I try and get her account on the new ...
PlanPremium FamilyCountrySerbiaDeviceHuawei P40 ProOperating SystemAndroid 10 My Question or IssueI had installed spotify and pay for premium, used trial for one month and cancelled it one day before being charged again (yesterday). Today, I tried pu...
I have a premium account and I want to subscribe to a family account. When I select the family subscription in my account, I get an error message. Error message translation : Cannot modify the program. This could be because you are not eligible for t...
We are 5 in the Family plan, we can all see the Family mix playlist and manage the members, but 3 out of the 5 members can't join the family mix playlist, they are not given the option. How can I solve this issue?
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamily PremiumCountryGermanyDeviceHonor 7x Operating SystemAndroid 9 My Question or IssueMy wife is trying to join my family pre...
PlanPremiumCountryUkraineDeviceIPhone SE 2020 My Question or IssueWho can see family members list
PlanPremium familyCountryAustraliaDeviceMintt y3Operating SystemAndroid My Question or IssueSince signing up to premium family only 1 of my previous playlists shows up when I want to add a song. They are all available when I want to listen to them. B...
My Issue: Hello there,So my issue is that I'm in a longer trip abroad (couple of months) and my family decided to update a family premium after I left. However, I already changed my country, and as a consecuense, I can't join my family premium. Does ...
PlanFree/PremiumCountry Device(iPhone 6s)Operating System I got the family premium plan. When I logged in I couldn’t remember my laptops free version password so I logged in with my same email address and my phone number.NowIf I sign in with my email...
PlanPremiumCountryUSDevicePC, Macbook ProOperating SystemWindows 10, OS X My Question or Issue Bug reproduction steps:1) Connect both machines to the same WiFi network2) Log into Family account 1 on Macbook3) Log into Family account 2 on PC4) On Macb...
I live with my sister in Colombia, but for work, I have to be in India for 9 months, can I still use the family account?PlanFamilyCountryColombia
Hi,I recently upgrade my Spotify account to 'Premium for Family'.Mainly, so I'll be able to listen to my music on my office computer while Amazon Echo at the kitchen or my wife at the car can listen to whatever they like. So , I managed to put separa...
Plan Premium Country Germany Device Browser My Question or Issue I payed a family premium account and was about to do the second step and enter my address there, but the input form does not accept my address and tells, that the address is unkown. Its...
My Question or Issue I just changed my premium plan to family because I was fed up of sharing playlist with my kids So I changed it and invite by messenger all my family. They receive the message of invite but when they click on the invite link, they...
PlanFamilyPFamily CountryColombiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have Premium for Family, but only they administrator can see the lyrics, others me...
I have this same issue. I follow the link you gave, which is the same as the Help give. I get this screen. I am a Premium member. Just want to add my wife and son. What should I be seeing? Thank you,
PlanTrial PremiumCountryUkraineDeviceHuawei Nova 3iOperating SystemAndroid 9 My Question or IssueIm planning to switch my plan to Family for me and my friends. But, as i readed in its info, we need to live together. And there's 1 question: we need to...
PlanPremium FamilyCountryGermany DeviceMotorola G7Operating SystemAndroid 10 My Question or IssueI found that for an interpret "Die Drei ??? Kids" there are only about 6 albums available if my Kid is logging in via "Spotify Kids". But in my regular a...