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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Spoiler (Highlight to read)Premium FamilyPremium FamilyThere are two available options for Family Premium in the Philippines, the one where payment is through debit or credit card and the other is through mobile load. Why does it say that I am not el...
PlanPremium familyCountryPhilippinesDeviceOperating System My Question or IssueI signed up for the family plan here in the Philippines. I made payment via Globe Cellular and it took the payment just fine. Now my account properly shows the premium fam...
PlanPremiumCountrySouth Africa My Question or IssueThere are two available options for Family Premium in the South Africa, the one where payment is through debit or credit card and the other is through mobile. Why does it say that I am not eligible f...
PlanPremiumCountryUSDeviceiPhone 6Operating Systemios My Question or IssueI was invited to a family plan by a roommate who is now moving out - I'll get a new family plan for the house. 1. Whats the best way to do this and not lose any music/podcasts?...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I subscribed to Spotify Family Premium. I sent an invite to my son to join Family Premium which he accepted. Prior to this he was already a Premium member. He has now lost all his playlists and it seems as if his old Premium account has been overwrit...
Hi, we have different devices from Sonos in our house. Since a few days we also have a Sonos one and a Sonos ARC. On both, Amazon Alexa is enabled, but with different Amazon Accounts. On the Sonos One the Spotify Account from my mother (Has Premium, ...
PlanFamilyCountryUSDevicemanyOperating Systemmany My Question or Issue As far as I can see, there are 2 components to the family plan:- family mix, which is like a shared public history or something? I've set up two accounts and joined them, and I se...
Hi there,I have a family plan just for myself - I use two accounts to separate music that I play for myself from music that I play for my pets. Recently I noticed that my own Daily Playlist contains music from my pet account. I checked my history, ch...
Hi, apologies if this has been answered in community already but I have searched and cannot find an answer. My wife and I have had separate premium accounts for many years, but over the last 12-18 months we have put all our home automation and speake...
PlanPremium FamilyCountryCanada My Question or IssueI have just moved back to Canada from US. I have created a Premium Family account for family members here. However, they cannot sign up -- assuming problem is that my country profile is still US. I ...
I just upgraded my Spotify from the premium to the Family plan--partly because my kids keep taking over Spotify from their Amazon Echo devices. So, my plan was to create usernames for each of them under our new family plan...so everyone can listen to...
PlanPremiumCountryAustraliaDeviceDesktopOperating Systemwindows 10 My Question or IssueI am trying to add family members to my premium account, but there is no option to do so. Please help
PlanPremiumCountryUK My Question or IssueMy family members despite sitting beside me at our address cannot access the family plan as the site is telling them they are not at the address?? We have tried numerous browsers and this has not resolved the ...
Hola. Desconozco un poco el funcionamiento de la cuenta familiar así que tengo algunas preguntas. Pide que los miembros vivan en la misma residencia pero logiclógicamente uno no está todo el día en casa y la app no solo se usa en ella, como es el cas...
I have four children that I can prove are my children by birth certificate. They are 50/50 me and my ex husband. They do not exactly have an official address as they are children. They also have their fathers last name - hence the comment about birth...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
My mom lives next door. We both have Spotify premium. We both have Google homes. Both Spotify, Google and internet are separate accounts. If I ask my Google home to "play some music on Spotify" , it will play her playlist. If I ask it to play somethi...
PlanPremiumCountryFinland DeviceAllOperating SystemWindows My Question or IssueLink www.spotify.com/account/family for adding family members does not work, despite I have subscribed Family Premium account.
Is there are way to limit the daily use of Spotify Kids? The limitation of "Google family link" does not work, because there is no interaction when the Spotify Kids App is playing