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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanFamily PremiumCountryAustriaDeviceHuawei Honor 10Operating
SystemAndroid OreoMy Question or IssueSo today I upgraded my account to
premium again, with the family package. I was in a Spotify Family for
the last two years, but had to cancel it, sin...
Plan Family Premium Country Austria Device Huawei Honor 10 Operating System Android Oreo My Question or Issue So today I upgraded my account to premium again, with the family package. I w...
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo,
Windows 10,etc.) My Question or IssueWhy does my premuim plan seem to
seperate monthly and I get billed twice ?
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why does my premuim plan seem to seperate monthly an...
PlanPremiumCountryCanadaDeviceSamsung a5Operating System androidMy
Question or IssueI am the owner of a family for spotify account and want
to link other members of my family to the account as it is intended to
be used. I find I am not able to do thi...
Plan Premium Country Canada Device Samsung a5 Operating System android My Question or Issue I am the owner of a family for spotify account and want to link other members of my family...
PlanPremium for familyCountry DeviceiPhoneOperating SystemiOS 10 My
Question or IssueJust signed up for Premium for family. However, being
the owner I lost connection to my previous spotify account in the
process. My username now shows some kind of i...
Plan Premium for family Country Device iPhone Operating System iOS 10 My Question or Issue Just signed up for Premium for family. However, being the owner I lost connection t...
Will Hulu be included for free for family premium accounts per he below
article?https://www.theverge.com/2019/3/12/18260278/spotify-premium-hulu-bundle-price
Apologies for poor formatting/typos as this was done on mobile.
Will Hulu be included for free for family premium accounts per he below article? https://www.theverge.com/2019/3/12/18260278/spotify-premium-hulu-bundle-price Apologies for poor f...
PlanPremium, Looking to get the family dealCountryIreland My Question or
Issue Hello ma dudes, I have a question about the Spotify Family deal.
I'm looking to get it in my household. We all have our own accounts
already and I understand that you can ...
Plan Premium, Looking to get the family deal Country Ireland My Question or Issue Hello ma dudes, I have a question about the Spotify Family deal. I'm looking to g...
Ogrenci premium uyelik icin basvurdum. bir kac kez deneme yaptim,resim
gonderdim. kabul olduguna dair mail almadim. fakat banka hesabimi
kontrol ettigimde uc kez uyelik ucreti alinmis gorunuyor. yardimci
olabilirseniz sevinirim.
Ogrenci premium uyelik icin basvurdum. bir kac kez deneme yaptim,resim gonderdim. kabul olduguna dair mail almadim. fakat banka hesabimi kontrol ettigimde uc kez uyelik ucreti alinmis gorunuyor. yard...
Ich habe ein Spotify Student Abo und habe mich gerade bei meiner
Schwester beim Spotify Family angemeldet.Muss ich jetzt doppelt bezahlen
oder muss ich mein Konto beim Studentenabo löschen und ein neues
erstellen für das Familienabo?
Ich habe ein Spotify Student Abo und habe mich gerade bei meiner Schwester beim Spotify Family angemeldet. Muss ich jetzt doppelt bezahlen oder muss ich mein Konto beim Studentenabo löschen und e...
PlanPremium Family My Question or IssueCan a single family member have
several user accounts within one family account? We are currently just
two family members using Spotify which means that there are four unused
accounts. Can these be used for this...
Plan Premium Family My Question or Issue Can a single family member have several user accounts within one family account? We are currently just two family members using Spotify w...
Wie viel Kunden wollt Ihr noch frustrieren? Immer das gleiche. Kunden
haben den teuersten Tarif bei Euch gewählt um auch die Kinder zu Euch
als neue Kunden zu bringen, doch bei der Registrierung neuer
Familienmitglieder kommt man nicht weiter, weil i...
...ufgebracht, das Problem zu lösen. Und darüber hinaus noch dieses Schreiben aufzusetzten. Ach und Tschüss Plan Premium Family (das ist nur der Vertragsname, mit Permium hat das nichts zu tun....
Plan: Premium> looking to go to FamilyCountry: USDevice: N/A My Question
or Issue: I want to Upgrade from Premium to Family: Billing question -
will I automatically ONLY get charged the 14.99/month or will I get
double billed?Can you confirm how I up...
Plan: Premium> looking to go to Family Country: US Device: N/A My Question or Issue: I want to Upgrade from Premium to Family: Billing question - will I automatically ONLY get c...
None of the below information is required.PlanPremium for familyCountry
CanadaDeviceLG k4Operating SystemAndroid 6.0.1 My Question or IssueI'm
trying to accept the invitation to join the family account for my child
on their device. All the fields (na...
None of the below information is required. Plan Premium for family Country Canada Device LG k4 Operating System Android 6.0.1 My Question or Issue I'm trying to accept the i...
PlanPremiumCountry CAOperating System My Question or IssueMy account was
charged from premium to free Spotify and I have not been able to
re-enter my plan. I got an invite link but I have been unable to enter
with my details.I have attached the error...
Plan Premium Country CA Operating System My Question or Issue My account was charged from premium to free Spotify and I have not been able to re-enter my plan. I got an invite lin...
Been a client of Spotify premium and family since the first days. Never
had an issue before. Trying to add a new member without success for
days. I send the confirmation email, my sister accepts and fills some
extra information and gets an error sayi...
Been a client of Spotify premium and family since the first days. Never had an issue before. Trying to add a new member without success for days. I send the confirmation email, my sister accepts a...
I have a Premium Family Plan and each user has a different profile. Due
to work situations, my wife and I live in two cities and are apart
occasionally.When we try to play our own music on our own accounts on
our own Google Home devices, we log each ...
I have a Premium Family Plan and each user has a different profile. Due to work situations, my wife and I live in two cities and are apart occasionally. When we try to play our own m...
I am the primary account of a family subscription. I have tried to add
my account to an amazon echo device, and the attempt fails with the
error to the effect of: you must have a premium subscription to add to
an echo device. Also, perhaps a related ...
I am the primary account of a family subscription. I have tried to add my account to an amazon echo device, and the attempt fails with the error to the effect of: you must have a p...
Hello, I tried to change my account country but it is lock and can't
change, I have disconnected my FB account but still doesn't change.I
have a free account and don't have any other accounts.
Hello, I tried to change my account country but it is lock and can't change, I have disconnected my FB account but still doesn't change. I have a free account and don't have any other accounts.
PlanFamily Plan Country GB DeviceSamsung Galaxy 7, Apple iPad, Desktop
computer Operating SystemIOS 10, Android, Windows 10 My Question or
Issue Hello,I have recently added my husband and mother to my family
account however, their accounts have not b...