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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 172290 Views
  • 32 replies
  • 9 likes
  • 172290 Views
  • 32 replies
  • 9 likes

Superuser Contribution worried about Family Premium

PlanFamily PremiumCountryAustriaDeviceHuawei Honor 10Operating SystemAndroid OreoMy Question or IssueSo today I upgraded my account to premium again, with the family package. I was in a Spotify Family for the last two years, but had to cancel it, sin...

  • Newbie
  • Plan Family Premium Country Austria Device Huawei Honor 10 Operating System Android Oreo My Question or Issue So today I upgraded my account to premium again, with the family package. I w...
  • Daisy
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 291 Views
  • 1 replies
  • 0 likes

my wife paid for premium family and it is showing my account suspended not paid

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy does my premuim plan seem to seperate monthly and I get billed twice ?

  • Casual Listener
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why does my premuim plan seem to seperate monthly an...
  • Bittencourt
  • Spotify Star
  • 339 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 339 Views
  • 3 replies
  • 0 likes

Invite link missing

PlanPremiumCountryCanadaDeviceSamsung a5Operating System androidMy Question or IssueI am the owner of a family for spotify account and want to link other members of my family to the account as it is intended to be used. I find I am not able to do thi...

  • Visitor
  •   Plan Premium Country Canada Device Samsung a5 Operating System android My Question or Issue I am the owner of a family for spotify account and want to link other members of my family...
  • Maxim
  • Spotify Star
  • 456 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 456 Views
  • 1 replies
  • 0 likes

Premium for family - owner account lost connection

PlanPremium for familyCountry DeviceiPhoneOperating SystemiOS 10 My Question or IssueJust signed up for Premium for family. However, being the owner I lost connection to my previous spotify account in the process. My username now shows some kind of i...

  • Casual Listener
  • Plan Premium for family Country   Device iPhone Operating System iOS 10   My Question or Issue Just signed up for Premium for family. However, being the owner I lost connection t...
  • Bittencourt
  • Spotify Star
  • 693 Views
  • 10 replies
  • 0 likes
  • Premium for Family
  • 693 Views
  • 10 replies
  • 0 likes

Free Hulu for Family Premium accounts

Will Hulu be included for free for family premium accounts per he below article?https://www.theverge.com/2019/3/12/18260278/spotify-premium-hulu-bundle-price Apologies for poor formatting/typos as this was done on mobile.

  • Newbie
  • Will Hulu be included for free for family premium accounts per he below article? https://www.theverge.com/2019/3/12/18260278/spotify-premium-hulu-bundle-price   Apologies for poor f...
  • ohfarrelldobbs
  • Newbie
  • 965 Views
  • 4 replies
  • 10 likes
  • Premium for Family
  • 965 Views
  • 4 replies
  • 10 likes

Solved!! How many devices can an individual account be signed in on?

PlanPremium, Looking to get the family dealCountryIreland My Question or Issue Hello ma dudes, I have a question about the Spotify Family deal. I'm looking to get it in my household. We all have our own accounts already and I understand that you can ...

  • Casual Listener
  • Plan Premium, Looking to get the family deal Country Ireland   My Question or Issue   Hello ma dudes,   I have a question about the Spotify Family deal. I'm looking to g...
  • Brunelicia
  • Community Legend
  • 1362 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 1362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Banka hesabimdan 3 kez odeme alindi

Ogrenci premium uyelik icin basvurdum. bir kac kez deneme yaptim,resim gonderdim. kabul olduguna dair mail almadim. fakat banka hesabimi kontrol ettigimde uc kez uyelik ucreti alinmis gorunuyor. yardimci olabilirseniz sevinirim.

  • Visitor
  • Ogrenci premium uyelik icin basvurdum. bir kac kez deneme yaptim,resim gonderdim. kabul olduguna dair mail almadim. fakat banka hesabimi kontrol ettigimde uc kez uyelik ucreti alinmis gorunuyor. yard...
  • Daisy
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 1 likes
  • 252 Views
  • 1 replies
  • 1 likes

Superuser Contribution ogrenciligim onaylandi premium olamadim

premium aldim ogrenci indirimi ile. ogrenci oldugum dogrulandi. yolladiginiz mailde eksik biseyler var. link yanlis. param cekildi fakat premium olmadim. satin almayi tamamlayamiyorum. premium verilsin veya param iade edilsin. en kisa zamanda olmasin...

  • Regular
  • premium aldim ogrenci indirimi ile. ogrenci oldugum dogrulandi. yolladiginiz mailde eksik biseyler var. link yanlis. param cekildi fakat premium olmadim. satin almayi tamamlayamiyorum. premium verils...
  • Daisy
  • Spotify Legend
  • 496 Views
  • 1 replies
  • 0 likes
  • Help
    Student
    Turkey
  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution From Spotify Student to Spotify Family

Ich habe ein Spotify Student Abo und habe mich gerade bei meiner Schwester beim Spotify Family angemeldet.Muss ich jetzt doppelt bezahlen oder muss ich mein Konto beim Studentenabo löschen und ein neues erstellen für das Familienabo?

  • Visitor
  • Ich habe ein Spotify Student Abo und habe mich gerade bei meiner Schwester beim Spotify Family angemeldet. Muss ich jetzt doppelt bezahlen oder muss ich mein Konto beim Studentenabo löschen und e...
  • Daisy
  • Spotify Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 401 Views
  • 1 replies
  • 0 likes

Can a family member have more than one user account?

PlanPremium Family My Question or IssueCan a single family member have several user accounts within one family account? We are currently just two family members using Spotify which means that there are four unused accounts. Can these be used for this...

  • Newbie
  • Plan Premium Family   My Question or Issue Can a single family member have several user accounts within one family account? We are currently just two family members using Spotify w...
  • Maxim
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 241 Views
  • 1 replies
  • 0 likes

1000-facher Frust Adresse: Adress Validation Problem, Kunden haben es sooo satt Leute!

Wie viel Kunden wollt Ihr noch frustrieren? Immer das gleiche. Kunden haben den teuersten Tarif bei Euch gewählt um auch die Kinder zu Euch als neue Kunden zu bringen, doch bei der Registrierung neuer Familienmitglieder kommt man nicht weiter, weil i...

  • Visitor
  • ...ufgebracht, das Problem zu lösen. Und darüber hinaus noch dieses Schreiben aufzusetzten.   Ach und Tschüss  Plan Premium Family (das ist nur der Vertragsname, mit Permium hat das nichts zu tun....
  • Maxim
  • Spotify Star
  • 415 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 415 Views
  • 1 replies
  • 0 likes

Upgrade from Premium to Family - Billing question

Plan: Premium> looking to go to FamilyCountry: USDevice: N/A My Question or Issue: I want to Upgrade from Premium to Family: Billing question - will I automatically ONLY get charged the 14.99/month or will I get double billed?Can you confirm how I up...

  • Visitor
  • Plan: Premium> looking to go to Family Country: US Device: N/A   My Question or Issue: I want to Upgrade from Premium to Family:  Billing question - will I automatically ONLY get c...
  • Brunelicia
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 191 Views
  • 1 replies
  • 0 likes

Solved!! Accept invitation - submit button greyed out

None of the below information is required.PlanPremium for familyCountry CanadaDeviceLG k4Operating SystemAndroid 6.0.1 My Question or IssueI'm trying to accept the invitation to join the family account for my child on their device. All the fields (na...

  • Casual Listener
  • None of the below information is required. Plan Premium for family Country  Canada Device LG k4 Operating System Android 6.0.1   My Question or Issue I'm trying to accept the i...
  • Billy-J
  • Spotify Star
  • 513 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 513 Views
  • 3 replies
  • 0 likes

Unable to re-enter a family plan for premium

PlanPremiumCountry CAOperating System My Question or IssueMy account was charged from premium to free Spotify and I have not been able to re-enter my plan. I got an invite link but I have been unable to enter with my details.I have attached the error...

  • Newbie
  • Plan Premium Country  CA Operating System   My Question or Issue My account was charged from premium to free Spotify and I have not been able to re-enter my plan. I got an invite lin...
  • Mantisentil
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 326 Views
  • 1 replies
  • 0 likes

Can't add new family member

Been a client of Spotify premium and family since the first days. Never had an issue before. Trying to add a new member without success for days. I send the confirmation email, my sister accepts and fills some extra information and gets an error sayi...

  • Visitor
  • Been a client of Spotify premium and family since the first days. Never had an issue before. Trying to add a new member without success for days. I send the confirmation email, my sister accepts a...
  • Mantisentil
  • Community Legend
  • 445 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 445 Views
  • 1 replies
  • 0 likes

I have a Family Account, all members have their own profiles, and we cannot play simultaneously

I have a Premium Family Plan and each user has a different profile. Due to work situations, my wife and I live in two cities and are apart occasionally.When we try to play our own music on our own accounts on our own Google Home devices, we log each ...

  • Visitor
  • I have a Premium Family Plan and each user has a different profile.  Due to work situations, my wife and I live in two cities and are apart occasionally. When we try to play our own m...
  • TroyHakala
  • Visitor
  • 740 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 740 Views
  • 3 replies
  • 0 likes

Settled

PlanPremiumCountryHong KongDevicePC / Android 

  • Casual Listener
  • Plan Premium Country Hong Kong Device PC / Android  
  • Mantisentil
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 233 Views
  • 1 replies
  • 0 likes

Amazon echo not seeing my family subscription as a premium account

I am the primary account of a family subscription. I have tried to add my account to an amazon echo device, and the attempt fails with the error to the effect of: you must have a premium subscription to add to an echo device. Also, perhaps a related ...

  • Casual Listener
  • I am the primary account of a family subscription. I have tried to add my account to an amazon echo device, and the attempt fails with the error to the effect of: you must have a p...
  • OneByBoo
  • Roadie
  • 407 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 407 Views
  • 5 replies
  • 0 likes

problem in changing country

Hello, I tried to change my account country but it is lock and can't change, I have disconnected my FB account but still doesn't change.I have a free account and don't have any other accounts.

  • Casual Listener
  • Hello, I tried to change my account country but it is lock and can't change, I have disconnected my FB account but still doesn't change. I have a free account and don't have any other accounts.
  • punkgeek76
  • Casual Listener
  • 342 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 342 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Added members to family account not being upgraded to premium

PlanFamily Plan Country GB DeviceSamsung Galaxy 7, Apple iPad, Desktop computer Operating SystemIOS 10, Android, Windows 10 My Question or Issue Hello,I have recently added my husband and mother to my family account however, their accounts have not b...

  • Casual Listener
  •   Plan Family Plan   Country  GB   Device Samsung Galaxy 7, Apple iPad, Desktop computer   Operating System IOS 10, Android, Windows 10   My Question or I...
  • Katerina
  • Spotify Legend
  • 1005 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 1005 Views
  • 2 replies
  • 0 likes