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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamiyl/PremiumCountryItaly My Question or Issue Ho (avevo?) un abbonamento Premium, poi abbiamo sottoscritto un abbonamento Family e, tramite invito, sono passata a quello. Ora non posso però disattivare l'abbonamento premium perché entrando con ...
Hi everyone,I just changed my spotify premium to spotify family so my family members can use it too.Well when I send invite to my brother he is unable to join. I have no idea why, i cheched if he is writing the adress right and he is, so why he can't...
Hi,I subscribe Spotify premium for family yearly, but i receive just a normal spotify premium account for ONLY one member. How can i solve?I see that spotify doesn't also have a phone number to solve this problem. My room mates now are angry about th...
If we have Premium for Family and we move, how can we update our home address?
PlanPremium for FamilyCountry USA Device Galaxy 8+ Operating System Android My Question or Issue I am so frustrated! I have had spotify premium forever. I wanted to get my daughter her account for Christmas. It has been three months trying to get her...
PlanFamily Country UKDeviceN/AOperating SystemN/A My Question or IssueI just cancelled my Student Premium subscription to join a Family account instead. Whats happened in that the name I appear under on the family account, is the name of the person I...
Hi there! I was removed from premium family due to address change (we moved to another country). Now I want to start my own family here in Cyprus.Can I do it?Can I invite my partner who also was removed from a Premium family? Thanks,Daria
My Question or Issue I have a premium account that is paid for via my optus mobile account. I want to upgrade to a family account and then add family members. How can I do this? A simple guide would be awesome.
Han eliminado más de 5 veces a mis familiares aún cuando la cuenta es confirmada y la dirección es la misma, cada mes los borran. Esta situación lleva mucho ver tiempo y no hay ninguna respuesta ante el problema.PlanFamiliar PremiumCountry México
Hey guys,I just got an invitation from my family to get the Spotify premium together as Family account.I have clicked on the link in the e-mail and joined them. The owner sees me as "active".Unfotunatelly my account says, when I look at my subscribti...
We just upgraded to a Family plan. I sent the invite to my wife. She confirmed the invite on her ipad, but she cannot see the music I am playing. We want to be able to see my music and then play it on the kitchen speaker - so the house is all playing...
My Question or Issue Family members click "Confirm Account" from the emailed invite, and then its says "You're all set", but account still says FREE - I can't get the account to actually link to my family subscription.
PlanFamily Country Italy DeviceSamsung galaxy s9+Android Oreo My Question or Issue two of the users of my family account, who have entered a different address, have been disconnected from the family and are no longer able to reconnect. what can I do?
Plan(hopefully) Premium, FamilyCountry Philippines My Question or Issue I was sent an invite to Spotify Premium for family. I accepted the invite and made sure that the address was correct but, Spotify says that I am unable to join the family plan. I...
HiI have a Premium for family account and after two months Spotify removed two persons of my invitation list. The argument was that they cannot verify the adress that is the same as mine. Now they cleared all those two and don't allow them to join ag...
PlanPremium familyCountry Czech republicDeviceIPhone 8Operating System(iOS 11 hi,I have recently switched countries (first to Germany for a short period of time, and then back to Czech republic) Our family subscription now seems stuck in Germany and ...
Hello people.I just want to say , I love spotify and most of the stuff about it.But I have two main issue , 1 that is huge and makes me wonder if I even should stay on spotify or move to an other paid streaming service , even tho I love spotify. So 1...
PlanPremium for FamilyCountry Brazil >> South AfricaDevice(Mobile, MAC and PC)Operating System(iOS, Android, Windows, etc.) My Question or IssueI have recently moved form Brazil to South Africa and I want to update my payment method to my South Afric...
PlanPlan Familiar PremiumCountry Colombia My Question or IssueHola.Soy el titular de un plan familiar premium, hace unas semanas agregué a un usuario que fue aceptado sin ningún problema, sin embargo unas semanas despues el sistema lo eliminó del pla...
PlanPremiumCountryCanadaDeviceVarious (iPod Touch, Samsung S8)Operating SystemVarious (iOS 9 ?, Android Oreo) My Question or IssueHi all. While I've had a Family Premium account for over a year and have had no issues, today I lost the ability to simp...