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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFree/PremiumCountry PolandDeviceSamsung Galaxy s7Operating SystemWindows 10,Android My Question or IssueHey! I already have a premium subscribtion, but my Dad has bought a family plan and wants to add me as a member. How do I transfer? I already ...
My Question or IssueI was supposed to receive the google mini, but the usps tracking shows that it was returned to sender. Can you please help resending the item
My sister have been joined in my family plan but she has forgot to confirm our adress, so she was removed from it. And now she can't join again, even if I invite her, Spotify blocks your access, even resending the invitation, or canceling and sending...
Hi. I have a family account. But every time my wife wants to listen to Spotify on the road and me at the same time either at home or somewhere else, one of the accounts gets paused. This is quite irritating, because I thought this is the whole idea a...
PlanPremium FamilyCountryPoland My Question or IssueI am a Spotify Premium user and was wondering about getting the Spotify Premium Family subscription so that my fiancee would also be able to use it. My question is - considering the condition that w...
Hi guysHas anyone else had issues with hearing back from Spotify regarding this promotion? I reserved mine back on 11/06 > got the notification screen confirming:"You've reserved your Google Home Mini. We will e-mail you @ xxxxxxxx as sson as your de...
I have Spotify premium, which I listen to on my iPhone and Echo. I've got my two kids an Echo each for Christmas and want to upgrade to Spotify Family so we can all listen to music at the same time (and no-one can then argue over who gets to listen w...
Iam a premium family member and i would be travelling out of USA for a few months .Iam still not sure whether my family account would be working abroad after 14 days or not ? can someone please confirm this ... ThanksAthar
PlanPremium FamilyCountryUnited States of AmericaDeviceOnePlus 5TOperating SystemAndroidMy Question or IssueI had subscribed to the family plan because of the Google home mini promotion which was said to be active until the end of this yearBut to my ...
PremiumCountry uk Device(iPhone 8, Samsung Galaxy 9, Macbook Pro Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently lost my debit card which resulted in me having to renew my subscription. Unfortunately without th...
I’ve already been registered and all for the google home mini; I can get as far as checkout and that’s where I’m stuck. It asks to fill out the shipping/payment info, which I do, and then I scroll to the bottom and it says “By clicking ‘COMFIRM PURCH...
PlanPremiumCountry Poland My Question or Issue I forgot abou payment and had empty bank account. After updating the informtion about credit card, family members disappeared. I sent them reinvitation but they couldnt accept it . What to do ?
PlanFree/Premium/Family premiumCountry Dominican RepublicDeviceSony experia XA1Operating SystemAndroid Oreo My Question or Issue Hello guys, I am new here but I have an issue. I am trying to accept a family plan invitation but it shows me a message t...
I just signed up for a family plan for the 1st time and have not seen anything about how to receive my free Google Home Mini. When I go back to Spotify's offer page and click "Get Started" it says I'm not eligible for the offer (maybe because I just ...
I am trying to redeem the google home mini and everytime I click the link and verify it says "We're sorry but you're not able to redeem at this moment." Can you help me get my free google home mini. I have a family account. My username is qgibbs. -q
Plan: PremiumCountry: USA My Question or Issue: I signed up for the family plan promotion to get a free Google Home Mini. The GHM was never delivered and sent back to the Google Store warehouse. I contacted the Google Store, and they said that Spotif...
I live in Poland, and thats where I’ve bought family subscription for my account. A couple of days ago I went on a trip to Italy. This morning I cleared my cache, and when I connected to the WiFi (I was offline before that) my Spotify wasn’t premium ...
I can't join Family plan, I filled all information correctly (especially same family adress, zip code and so on). And still not working. I don't understand what is wrong?Please help me.
PlanPremium familyCountry Czech rep.DeviceN/AOperating System N/AMy Question or IssueHello guys, My parents had a divorced so I and my father decided to change family account for us. My father pay account and invated me to new familly account, but wh...
Hello,I currently had Family Premium Plan with my cousins and now it doesnt work. She sent me another invitation but it states I am unable to join. Country Canada