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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
My Daughters got kick out the family plan, she lives with me and should have no problem with her account, I tried to invite her back but it gives me back a message that the address does not match.I have looked for a way to contact someone at Spotify ...
PlanPremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemAndroid 8.0 My Question or Issue Hi there,I have a premium plan and have sent an invitation to my wife - of course living in the same houshold. After submitting the registration form an ...
PlanPremiumNetherlands My Question or IssueI got the verification email from spotify for Family and I verified my address within the 7 day window. Still I got an email 7 days later that my address was not verified. I live at the same address as the o...
PlanPremiumCountry PhilippinesDeviceHuawei P20 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was able to add my husband in my premium family subscription even though i realised after 1 month that he has entered som...
No puedo añadir a mi mujer al plan familiar. Hace ya tiempo se le desabilito la cuenta por no confirmar un email de Spotify para confirmar su lugar de residencia y desde entonces no logro volver a darla de alta en el nuevo plan familiar. Premium Fami...
The Missus and I were thinking of getting the family premium for the kids and ourselves they age from 14yo to 12yo .We have just heard Nicki Minajs new album courtesy of my release radar playlist updated by Spotify weekly and the album is not suitabl...
I am paying for a family membership but it seems this is not active. I have invited all my family members but they only have Spotify free. How can I reinvite them? Using Samsung s8
PlanPremiumCountryHonduras DeviceiPhone 8 plusOperating SystemiOS 12 My Question or IssueI can`t add my wife and my daugther because said that the address is not correct.I don`t remember what address i put, please help me.I can`t see what address put...
Ich ziehe gerade mit meiner Famillie um. Habe vorher mit allen Spotify Family genutzt und muss ja nun meine Adresse ändern.Überall steht, dass man sich ein komplett neues Konto erstellen muss. Aber ist das wirklich nötig, oder reicht es, Spotify Fami...
PlanFamily PlanCountry BelgiumDevice(Samsung Galaxy S7, Macbook Pro 2017) My Question or Issue I live with a couple of friends in the same appartment. We are all in the same family plan, but 2 of us constantly get kicked out. We've tried to make a ne...
Salve, sto provando ad acquistare il pacchetto familiare, ma mi da questo errore: si è verificato un problema con il tuo credito o con il gestore pagamenti. ho controllato anche le pagine di spotify, risulta tutto in regola per la mia carta. che poss...
Necesito ayuda invitó a mi cuñada que obviamente vive conmigo y al enviar la invitación y rellenar los campos de nombre y dirección al darle que confirma que si vive con nosotros da confirmo y luego aparece una pantalla roja diciendo ups no puede ser...
I am trying to use Premium for Family. Sent the invite to the email addresses. When I hit "accept invite" it just takes me to Spotify account and is asking to update my payment options. None the less it isn't allowing me to set up on multiple family ...
And now I can't subscribe to any premium feature. I was wondering do my account blocked by Spotify?
Hello, I have a family account. But my wife and my brother could not join the family.I had sent invitations several times. The address is entered correctly. But family account is not activated.
PlanPremiumCountryUSA DeviceAll devicesOperating SystemAll o.s. My Question or IssueI just got an email from 'Spotify' with a warning that I have to confirm my home address to continue using Premium for Family. There is a "confirm" button. Is this le...
Não to tendo respostas em relação ao meu problema.
Eu tenho o plano familiar, e minha irmã usava normalmente. Do nada ela foi notificada que não podia usar por estar com um endereço diferente, sendo que moramos na mesma casa e o endereço está correto. Tanto que ela usava sem problemas! Tentei reenvia...
Is it possible to disable the autogeneration of house mixes (the playlists generated like daily mixes but combining genres of every member of your family plan). I don't want other people on my plan to know what I listen to. Thanks.
PlanPremium for FamilyCountryMalaysiaDeviceiPhone 8 PlusOperating SystemiOS 11 My Question or IssueI change my plan to the Premium for Family and invited my sister to join. We lived in the same address, but when she accepted the invitation, filled in...