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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
I upgraded my spotiy to family premium and added my sons email. He
received the invite, we pressed the accept invite button, he entered his
information and recieved another email saying account confirmed. He
never was given the opportunity to create ...
I upgraded my spotiy to family premium and added my sons email. He received the invite, we pressed the accept invite button, he entered his information and recieved another email saying account c...
Sono stato escluso da un gruppo di Spotify perché non ho provveduto in
tempo alla verifica dell'account.Dopo però aver ricevuto l'email che il
mio account era stato verificato, mi è stato detto che il titolare
dell'account doveva aggiungermi al grupp...
Sono stato escluso da un gruppo di Spotify perché non ho provveduto in tempo alla verifica dell'account. Dopo però aver ricevuto l'email che il mio account era stato verificato, mi è stato detto che...
Hallo, ich habe folgendes Problem. Ich hatte letztens vergessen mein
Konto zu verifizieren, und bin dann aus dem Premium Familien Account
rausgeflogen und auf Free herabgestuft worden. Nun hat meine Frau mir
eine Einladung geschickt, ich bin dann auf...
Hallo, ich habe folgendes Problem. Ich hatte letztens vergessen mein Konto zu verifizieren, und bin dann aus dem Premium Familien Account rausgeflogen und auf Free herabgestuft worden. Nun hat meine ...
Hello,can anyone know how to use Family bcs I input wrong address in the
first month ,then cant use now.After family owner re–invite me ,but
still cant join in after input the same address.Pls help me how to do
,tks.
Hello,can anyone know how to use Family bcs I input wrong address in the first month ,then cant use now.After family owner re–invite me ,but still cant join in after input the same address.Pls...
Hi - I moved to Netherlands and want to share spotify with my
girlfriend. I cannot do this as my spotify is set to Belgium. Can
someone help? I am logged in via Facebook.
Hi - I moved to Netherlands and want to share spotify with my girlfriend. I cannot do this as my spotify is set to Belgium. Can someone help? I am logged in via Facebook.
We bought family prem, and i had this premium setting for a month or 2,
3 days ago or so spotify kicked me telling me i went back to FREE
account but my family kept the PREMIUM one, then i got invited again but
the page said it can't be confirmed tha...
We bought family prem, and i had this premium setting for a month or 2, 3 days ago or so spotify kicked me telling me i went back to FREE account but my family kept the PREMIUM one, then i got i...
I currently have a premium account which has a year of premium already
purchased that expires next January. The rest of my family has recently
gotten into spotify and would like to create a family plan. Is there a
way to rollover what I have already ...
I currently have a premium account which has a year of premium already purchased that expires next January. The rest of my family has recently gotten into spotify and would like to create a family p...
Öğrenci indirimi için başvurduğumda gönderdiğim belge türü kabul
edilmedi fakat ödediğim ücret provizyonda kaldı. Bugün gerekli belgeyi
gönderdim premium üyeliğim başladı fakat önceden kartımdan çekilen ve
provizyonda kalan ücretin bana iadesi yapılm...
Öğrenci indirimi için başvurduğumda gönderdiğim belge türü kabul edilmedi fakat ödediğim ücret provizyonda kaldı. Bugün gerekli belgeyi gönderdim premium üyeliğim başladı fakat önceden kartımdan çeki...
Hola! Pasa que cancelaron la tarjeta con la que pagaba el plan familiar,
nos pasaron al free por lo que perdimos el plan familiar y tuve que
volver a empezar todo de nuevo.Todo bien, pero llevo tantos años usando
spotify que ni recuerdo exactamente l...
Hola! Pasa que cancelaron la tarjeta con la que pagaba el plan familiar, nos pasaron al free por lo que perdimos el plan familiar y tuve que volver a empezar todo de nuevo. Todo bien, pero llevo tan...
5 gün önce Spotify öğrenci indiriminden yararlanmak icin kart
bilgilerimi girdim ve okulu secme sayfasına yönlendirildim. Okulum
listede vardi, sectim ama hata verdi buna rağmen kartımdan para kesilmiş
ve hesabım hala free görünüyor. Bunu nasıl çözeb...
5 gün önce Spotify öğrenci indiriminden yararlanmak icin kart bilgilerimi girdim ve okulu secme sayfasına yönlendirildim. Okulum listede vardi, sectim ama hata verdi buna rağmen kartımdan para kesilm...
Everytime my wife sends me an invite to join spotify family I click the
link to accept the invite and it takes me to the login screen. When I
click log in using Facebook, which is how I log in on my free account,
it automatically logs me into her spo...
Everytime my wife sends me an invite to join spotify family I click the link to accept the invite and it takes me to the login screen. When I click log in using Facebook, which is how I log in on m...
Hi Everyone, I'm considering getting a Spotify Premium Family account
with my brother and sister who share the same permanent address, but are
in school in a different country and travel back and forth. Would they
be able to use the account when they...
Hi Everyone, I'm considering getting a Spotify Premium Family account with my brother and sister who share the same permanent address, but are in school in a different country and travel b...
My account is from the Philippines. My boyfriend and I are living
together in Germany, so I thought to get a family premium. He can't
accept my invitation because apparently, we are not in the same country.
Can't change my country from PH to DE eithe...
My account is from the Philippines. My boyfriend and I are living together in Germany, so I thought to get a family premium. He can't accept my invitation because apparently, we are not in the same c...
I sent out three invites for the family plan i just started but two of
the accounts don't have acces to the email addresses their accounts are
tied to. How do i get the to accept the invite if there's no access to
the email address?
I sent out three invites for the family plan i just started but two of the accounts don't have acces to the email addresses their accounts are tied to. How do i get the to accept the invite if t...
Ciao a tutti,dopo essere passati da Premium, che scadeva il 05/04/2108,
a Premium for Family il 29/03/2018, oggi 05/04/2018 mi hanno addebitato
9,99 euro relativi all'abbonamento premium anteriore. Nella gestione
dell'account dalla pagina web mi vien...
Ciao a tutti, dopo essere passati da Premium, che scadeva il 05/04/2108, a Premium for Family il 29/03/2018, oggi 05/04/2018 mi hanno addebitato 9,99 euro relativi all'abbonamento premium a...
Ho attivo spotify premium da due anni e volevo passare a spotify for
family. Spotify Premium mi si rinnova il 09/05/18 quindi il mese
prossimo. Se passo a family oggi, 12/04/18, pago subito 14.99 euro
sprecando i 9.99 euro del recente rinnovo oppure ...
Ho attivo spotify premium da due anni e volevo passare a spotify for family. Spotify Premium mi si rinnova il 09/05/18 quindi il mese prossimo. Se passo a family oggi, 12/04/18, pago subito 14.99 e...
Hey! I am using spotify free and my brother is using premium. He has
invited me for premium for fam. I wrote right everything but still I
havent join premium and any suggestion at help center isn’t working .
How can ı do?
Hey! I am using spotify free and my brother is using premium. He has invited me for premium for fam. I wrote right everything but still I havent join premium and any suggestion at help center isn’t w...
I CANCELLED FAMILY BECAUSE IT DOESN'T WORK AND EVERYONE COMPLAINS ABOUT
IT IF THERE IS REALLY SOMEONE OUT THERE THAT KNOW SOMETHING YOU CAN SEN
ME AN EMAIL*snip*
I CANCELLED FAMILY BECAUSE IT DOESN'T WORK AND EVERYONE COMPLAINS ABOUT IT IF THERE IS REALLY SOMEONE OUT THERE THAT KNOW SOMETHING YOU CAN SEN ME AN EMAIL *snip*