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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
One of the family members was excluded and he can’t rejoin to the plan, how can we fix it?
So, I live with my SO and a cousin.We signed up for Spotify Family, entered our addresses as specified. Everything worked without any problems for about 2 weeks. Out of nowhere, my counsins' and my own account were not premmium anymore (my SO made th...
Tengo la cuenta de familia y este mes se retraso el pago un dia. Se restablecio el servicio para todos excepto para mi, y cuando envio mis datos nuevamente me sale mensaje de error. AYUDA!
I am paying for the family plan. My kids accepted the invitation without problem, but in the case of my wife the system says we live at different addresses, what is wrong. What can I do? When I try to check the address on my account, I can only see t...
Hello All, I have been using Spotify Premium Family Plan. After about one month of usage all of us from the family got disconnected from Premium. So the account owner resent invitations. Everyone could connect again with the new invitation, however, ...
I successfully connected my Spotify account to my Hulu account and watched Hulu shows for a couple months with the account. However, recently, my Hulu account has not been working. It says on my Account page I am being billed through Spotify on the l...
Hi, there's a problem with my account, In some devices it appears like i've never had a family subscription!I can only access from my cellphone, and can´t find the way to fix on my own. I've already payed this service, and it appears like I never did...
I recently upgraded to the Family plan but when my wife (who received the invite and joined up) tried to use it on her iphone it said there was alrerady a device using Spotify (I was using it). Any ideas?
Hello, How do I leave from the familiar account member so I will be able to create a new one just for me? But i don't want to loose my stuffs (like playlist, history, link to the facebook and others).
Hi I've had student discount premium and I've got an invitation for premium family. But my bill was paid 3 days ago. How is it now with the payment Do I lose the already paid money? Because the owner of the family has to pay for me probably right now...
Sheerid confirmed my account but I get this error when I click on the link they lead
Hi, I keep getting the error that I'm unable to join this family plan, which my house mate who I live with has invited me to ! please someone help, she has cancelled the invitation and re sent it multiple times with no success.
Fiz o plano Premium Familiar, após o término do 1º mês grátis, foi renovado o plano, e ao mesmo tempo removeram um membro.Refiz todo o processo, enviei novamente o convite ao e-mail referente a conta da minha irmã, sem sucesso.O que fazer agora?Como ...
Hello, I was wondering. My family wants to switch to Spotify Family, but some of our members are already paid for the whole year because of a discount. Can we get our money back or what can we do?
Hi, Was wondering if there was a way of making a one of payment for the whole year for the family subscription rather than monthly? Thanks
I have the Premium Family plan but for some reason me and my sister cannot listen to our own music at the same time. What can I do? Everytime she's listening to her music, it takes over my music and plays on my device & vice versa.
Can't unlink FB account from Spotify. It's saying I never opened an account without it when I did. For some reason it appears that I have two separate Spotify accounts. But I got Spotify a year and a half ago I started off with one and I'm pretty sur...
Is there a way to see my family members' display names. My son has two accounts - one is his current account and one is an old account that i do not need on my family subscruption. I want to remove one of them.
Hi. I want to join my family's premium family but it wont let me.The owner of the subscription added me, i accepted it and filled in my personal information. In he's account it says im active but when i want to listen to music on my phone it says i h...
If i invite my mom an dad, we live toghter.Can i still play my music at work aswell, the same for my parents?Or will we get kicked out? Very little information about this problem!!!!