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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 164982 Views
  • 32 replies
  • 9 likes
  • 164982 Views
  • 32 replies
  • 9 likes

Opiskelija-alennus ammattikoululaiselle?

Kuten otsikossa aloitin, haluan tietää onko opiskelija-alennusta mahdollista saada, jos opiskelee ammattikoulussa? Sana "korkeakoulu" ei oikein sano mitään. Olis kiva jos tätä ois selvitetty vähän paremmin tuol ehdoissa, tai jos listatut koulut näkis...

  • Newbie
  • Kuten otsikossa aloitin, haluan tietää onko opiskelija-alennusta mahdollista saada, jos opiskelee ammattikoulussa? Sana "korkeakoulu" ei oikein sano mitään. Olis kiva jos tätä ois selvitetty vähän pa...
  • janihm
  • Casual Listener
  • 2365 Views
  • 1 replies
  • 0 likes
  • 2365 Views
  • 1 replies
  • 0 likes

Spotify family payment error

Mi è scaduto l’acco Family e sono andato a ricaricare la postepay, poi ho visto che non mi riattivava l’account, così sono andato su “aggiorna dati di pagamento” e per sbaglio ho pagato Spotify premium al posto di family, vorrei ritornare ad avere l’...

  • Casual Listener
  • Mi è scaduto l’acco Family e sono andato a ricaricare la postepay, poi ho visto che non mi riattivava l’account, così sono andato su “aggiorna dati di pagamento” e per sbaglio ho pagato Spotify p...
  • LeoRager
  • Community Legend
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Family payment error

I paid for Spotify premium instead of family and now we don’t have Family, i would like to use family again helpppp

  • Casual Listener
  • I paid for Spotify premium instead of family and now we don’t have Family, i would like to use family again  helpppp
  • Maxim
  • Spotify Star
  • 333 Views
  • 3 replies
  • 0 likes
  • Student
  • 333 Views
  • 3 replies
  • 0 likes

Family Account Confusion

I started a family account but there aren't any actual clear instructions on how to get this started. I entered the incorrect information for the owner... it was infact someone I was inviting. Well then I found out I can't change the owner, and that ...

  • Casual Listener
  • I started a family account but there aren't any actual clear instructions on how to get this started. I entered the incorrect information for the owner... it was infact someone I was inviting. Well t...
  • Maxim
  • Spotify Star
  • 390 Views
  • 3 replies
  • 0 likes
  • 390 Views
  • 3 replies
  • 0 likes

How to switch (single) premium account abo into premium family?

Hi, I started an one year abo (single) premium, running out in december 2018, but now my family wants to have their own accounts, so I want to switch to premium family.Does anybody know, how this could happen right now or do I have to wait until dece...

  • Casual Listener
  • Hi,   I started an one year abo (single) premium, running out in december 2018, but now my family wants to have their own accounts, so I want to switch to premium family. Does anybody know, h...
  • Maxim
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Aile için adres

MerhabalarAile için yazdığım adresi hatırlayamıyorum. Ablamı da aileye dahil etmek istiyorum ama adresi hatırlayamadığım için kabul etmiyor.Adresi nereden öğrenebilirim.

  • Newbie
  • Merhabalar Aile için yazdığım adresi hatırlayamıyorum. Ablamı da aileye dahil etmek istiyorum ama adresi hatırlayamadığım için kabul etmiyor. Adresi nereden öğrenebilirim.
  • ateserkoc
  • Newbie
  • 1975 Views
  • 5 replies
  • 5 likes
  • 1975 Views
  • 5 replies
  • 5 likes

Superuser Contribution Öğrenci İndirimi Ödeme Sorunu

Öğrenci indiriminden faydalanmak için ödeme yaptım öğrenci indirimi kabul edilmedi kartımdan 6,99 TL kesildi hesabım hala premium olmadı 6 gün oldu para iadesi yapılmadı

  • Newbie
  • Öğrenci indiriminden faydalanmak için ödeme yaptım öğrenci indirimi kabul edilmedi kartımdan 6,99 TL kesildi hesabım hala premium olmadı 6 gün oldu para iadesi yapılmadı
  • KADERTIĞRAK
  • Newbie
  • 1715 Views
  • 8 replies
  • 2 likes
  • 1715 Views
  • 8 replies
  • 2 likes

Solved!! When I add my wife, it keeps auto linking to her old email address. Why?

I added my wife to our new Family Plan. I sent an invite to her email. It linked, based on her name, to an old spotify acct she had under a work email for a company she does not work for anymore. We cannot log into that old email, so we cannot delete...

  • Casual Listener
  • I added my wife to our new Family Plan.  I sent an invite to her email.  It linked, based on her name, to an old spotify acct she had under a work email for a company she does not work f...
  • stevepetrik73
  • Casual Listener
  • 624 Views
  • 1 replies
  • 0 likes
  • 624 Views
  • 1 replies
  • 0 likes

Premium Family Invite not found

Hello! I've bought the family package a couple days ago, but when i try to invite my girlfriend she doesn't recieve any invitations... I've tried resending, canceling and sending again etc but I can't figure it out! The reciever has also checked **bl...

  • Newbie
  • Hello!  I've bought the family package a couple days ago, but when i try to invite my girlfriend she doesn't recieve any invitations... I've tried resending, canceling and sending again etc b...
  • Milltann926
  • Newbie
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

I cannot add a member of my family to the family premium

I am paying for a famlily premium pack, I added two members but I cannot add a third member. I sent her several times an invitation but she never received it.

  • Newbie
  • I am paying for a famlily premium pack, I added two members but I cannot add a third member. I sent her several times an invitation but she never received it. 
  • Jacquelinehowe
  • Composer
  • 441 Views
  • 1 replies
  • 0 likes
  • Familiy Account
  • 441 Views
  • 1 replies
  • 0 likes

Solved!! PROBLEM SPOTIFY FAMILY

Hi, adding members to the family plan appears them, when they click TO invitation: "you can not join the family plan". They are members that I deleted and then I added again for change of address because they put in the moment of registration, wrongl...

  • Casual Listener
  • Hi, adding members to the family plan appears them, when they click TO invitation: "you can not join the family plan". They are members that I deleted and then I added again for change of address b...
  • Bittencourt
  • Spotify Star
  • 968 Views
  • 3 replies
  • 0 likes
  • Spotify family
  • 968 Views
  • 3 replies
  • 0 likes

Spotify family and headspace

Me and my partner are about to subscribe to the spotify family membership, however I saw that headspace can also be added on for an extra £5 a month onto a standard premium membership. Is it possible to have Spotify family + headspace or not?

  • Newbie
  • Me and my partner are about to subscribe to the spotify family membership, however I saw that headspace can also be added on for an extra £5 a month onto a standard premium membership. Is it p...
  • Maxim
  • Spotify Star
  • 615 Views
  • 1 replies
  • 0 likes
  • 615 Views
  • 1 replies
  • 0 likes

Premium family doesn't work

I have bought a premium family account but it doesn't work and i don't know why.I received an email that says that the payment has been done but my primary account doesn't work too

  • Visitor
  • I have bought a premium family account but it doesn't work and i don't know why. I received an email that says that the payment has been done but my primary account doesn't work too
  • Bittencourt
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Family plan issue

Why cant I join my fathers family plan? I get the email invite, accept the invitation and fill out the information to submit and it says I can only change the family plan once a year. The most frustrating part is that everyone else is active on the f...

  • Casual Listener
  • Why cant I join my fathers family plan? I get the email invite, accept the invitation and fill out the information to submit and it says I can only change the family plan once a year. The most f...
  • Maxim
  • Spotify Star
  • 395 Views
  • 3 replies
  • 0 likes
  • 395 Views
  • 3 replies
  • 0 likes

Trying to accept invite to Family account

Hi , I have upgraded to 'Family' subscription and sent invites to family memebers. They receive the email invite but when they try and accept the invitation they are not given an option to 'redeem' the code. Hence cannot join. Do they need to create ...

  • Casual Listener
  • Hi , I have upgraded to 'Family' subscription and sent invites to family memebers. They receive the email invite but when they try and accept the invitation they are not given an option to 'redeem' t...
  • bxhess123
  • Newbie
  • 665 Views
  • 1 replies
  • 0 likes
  • 665 Views
  • 1 replies
  • 0 likes

Solved!! Você não pode participar deste Plano Premium Familiar.

Tenho atualmente 3 pessoas no plano família, porém uma delas hoje não conseguiu usar o aplicativo, quando fui ao painel vi que ele não estava mais na lista de cadastrados, fiz novamente o cadastro como parente mas aparece a seguinte mensagem: "Você n...

  • Newbie
  • Tenho atualmente 3 pessoas no plano família, porém uma delas hoje não conseguiu usar o aplicativo, quando fui ao painel vi que ele não estava mais na lista de cadastrados, fiz novamente o cadastro co...
  • Bittencourt
  • Spotify Star
  • 75615 Views
  • 300 replies
  • 7 likes
  • Account
    Other
    Premium
  • 75615 Views
  • 300 replies
  • 7 likes

Superuser Contribution Premium family problems

Sends my wife an invite and it sends her a code but no where to enter the code. We have tried but still nothing. Any solutuons?

  • Casual Listener
  • Sends my wife an invite and it sends her a code but no where to enter the code. We have tried but still nothing. Any solutuons? 
  • SergioDavid
  • Roadie
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Can't connect to spotify family with 2nd invitation

Hello,I was initially connected to the family account of my step brother for a few weeks, but got kicked out because our addresses did not match (I had not updated my old address by then). once my home address was correctly updated, my step brother t...

  • Newbie
  • Hello, I was initially connected to the family account of my step brother for a few weeks, but got kicked out because our addresses did not match (I had not updated my old address by then).  o...
  • Bittencourt
  • Spotify Star
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

One of my family member accounts has not changed to premium after accepting the family invite

I am the admin for the premium family account, I have sent invites to 2 family members. They have both accepted but one of the accounts remains a free account with all the adverts etc, on my page it shows both of the other family accounts as being ac...

  • Newbie
  • I am the admin for the premium family account, I have sent invites to 2 family members. They have both accepted but one of the accounts remains a free account with all the adverts etc, on my page i...
  • Bittencourt
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Solved!! Multiple streams at once on family premium (wifi?)

Hi, My 2 kids and I want to use our spotify premium family account to stream music on multiple devices. When one of them starts to use spotify in their room on their echo, it turns the music off in the kitchen on my google home. What to do?Thanks. Je...

  • Casual Listener
  • Hi, My 2 kids and I want to use our spotify premium family account to stream music on multiple devices. When one of them starts to use spotify in their room on their echo, it turns the music off in t...
  • Maxim
  • Spotify Star
  • 3291 Views
  • 5 replies
  • 0 likes
  • 3291 Views
  • 5 replies
  • 0 likes