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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 172473 Views
  • 32 replies
  • 9 likes
  • 172473 Views
  • 32 replies
  • 9 likes

Superuser Contribution Download to Android SD card on premium for family

Hi hope someone can help we have just downloaded Spotify Premium for family we have Android phones with large SD cards but the option to store downloaded songs on the SD card does not appear on the Spotify settings menu . I have uninstalled and reins...

  • Newbie
  • Hi hope someone can help we have just downloaded Spotify Premium for family we have Android phones with large SD cards but the option to store downloaded songs on the SD card does not appear on the S...
  • Alfredo
  • Roadie
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

How work spotify family

Hi, I'm Vincenzo and i use spotify from 1 year. Now i have the spotify premium....But there is my girlfriend, my cousin and etc that would do spotify family together.The problem is that: in the account optinios i don't see anything abount my address ...

  • Visitor
  • Hi, I'm Vincenzo and i use spotify from 1 year. Now i have the spotify premium.... But there is my girlfriend, my cousin and etc that would do spotify family together. The problem is that: in the a...
  • user-removed
  • Not applicable
  • 894 Views
  • 3 replies
  • 0 likes
  • 894 Views
  • 3 replies
  • 0 likes

2 Kere Ödeme Alındı!

Spotify öğrenci indirimi ile üye oldum, Ağustos 1 de 6,99TRY ödeme alındı, hesabım onaylanınca bir daha kart bilgisi istendi ve Ağustos 3 de yeniden 6,99TRY ödeme aldı.Spotify'a ulaşabileceğimiz hiç bir yer yok, bu nasıl kurum anlayışı? Sorunun çözül...

  • Casual Listener
  • Spotify öğrenci indirimi ile üye oldum, Ağustos 1 de 6,99TRY ödeme alındı, hesabım onaylanınca bir daha kart bilgisi istendi ve Ağustos 3 de yeniden 6,99TRY ödeme aldı. Spotify'a ulaşabileceğimiz hi...
  • Canerceylan
  • Newbie
  • 790 Views
  • 3 replies
  • 1 likes
  • 790 Views
  • 3 replies
  • 1 likes

Superuser Contribution Charged twice for one month.

I've been a Spotify member for years now and recently upgraded to the family plan. I haven't had a single problem with any billing or anything of that nature. But this past month I was charged normally at the end of the month (the 28th) the way I set...

  • Newbie
  • I've been a Spotify member for years now and recently upgraded to the family plan. I haven't had a single problem with any billing or anything of that nature. But this past month I was charged n...
  • SergioDavid
  • Roadie
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Premium Family Subscription, Facebook and Address

Hi! I would like help from the community, I have a family subscription (which I am the main user and paying) with my Spotify account opened with Facebook. I have shared the subscription with a family member (which lives in the same address), but now ...

  • Visitor
  • Hi! I would like help from the community, I have a family subscription (which I am the main user and paying) with my Spotify account opened with Facebook.  I have shared the subscription with a...
  • Maxim
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Premium for family: unable to join this family plan

Hey guys,So my dad got a spotify premium for family subscription for us, so he sent me an invite and i accepted it (sunday) but i forgot to verify it on my email. Even though it said 7 days, i was removed from the premium plan on the 4th day (thursda...

  • Newbie
  • Hey guys, So my dad got a spotify premium for family subscription for us, so he sent me an invite and i accepted it (sunday) but i forgot to verify it on my email. Even though it said 7 days, i w...
  • ErickRGuetta
  • Community Legend
  • 612 Views
  • 1 replies
  • 0 likes
  • 612 Views
  • 1 replies
  • 0 likes

Passei a senha pra minha filha mas não finciona

Não quero mais usar. Quero que minha filha use. Mas eu passei a senha pra ela e no celular dela não funciona

  • Newbie
  • Não quero mais usar. Quero que minha filha use.   Mas eu passei a senha pra ela e no celular dela não funciona
  • Bittencourt
  • Spotify Star
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family at same address?

How do you define living at the same address - specifically:1) f your kids live with you some of the time (other times might be at college or university of with the other parent) is this living at the same address?2) how do you enforce this rule - do...

  • Regular
  • How do you define living at the same address - specifically: 1) f your kids live with you some of the time (other times might be at college or university of with the other parent) is this living a...
  • irenioskamoska
  • Casual Listener
  • 43453 Views
  • 19 replies
  • 16 likes
  • Family Plan
    other parent
    same address
    Student
    university
  • 43453 Views
  • 19 replies
  • 16 likes

Cancel premium

Hi there. I have just changed my subscription to premium for family when I was actually intending to join an already existing family account. Can I cancel so I don't have to pay the £15 for a month? Thanks Vlad

  • Newbie
  • Hi there. I have just changed my subscription to premium for family when I was actually intending to join an already existing family account. Can I cancel so I don't have to pay the £15 for a m...
  • Robert_W
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Family account

This is just so annying, I am unable to invite my wife to join family account just because she is abroad.

  • Casual Listener
  • This is just so annying, I am unable to invite my wife to join family account just because she is abroad. 
  • phan_times
  • Community Legend
  • 407 Views
  • 3 replies
  • 0 likes
  • 407 Views
  • 3 replies
  • 0 likes

Family account two differents houses

Hello, I have many houses! It seem it's not possible for two differents member to listen at the same time in two differents locations. Is it working or not?

  • Newbie
  • Hello,   I have many houses! It seem it's not possible for two differents member to listen at the same time in two differents locations. Is it working or not?
  • Robert_W
  • Community Legend
  • 1003 Views
  • 1 replies
  • 0 likes
  • 1003 Views
  • 1 replies
  • 0 likes

öğrenci indirimi ödeme sorunu türkiye

Herkese merhabalar , spotify öğrenci indiriminden yararlandım gerekli belgeleri gönderdim ve onaylandı , onaylanmadan direk ücret hesabımdan çekilde ancak belgemin onaylanmasına ve maildeki aktive et kısmına tıklamama rağmen üyeliğim hala free versiy...

  • Newbie
  • Herkese merhabalar , spotify öğrenci indiriminden yararlandım gerekli belgeleri gönderdim ve onaylandı , onaylanmadan direk ücret hesabımdan çekilde ancak belgemin onaylanmasına ve maildeki aktive et...
  • kcg50xlxhjvwnkf
  • Casual Listener
  • 758 Views
  • 2 replies
  • 1 likes
  • Student
  • 758 Views
  • 2 replies
  • 1 likes

Two people cannot play music at the same time on Premium Family Plan

I have the Premium Family plan but for some reason me and my husband cannot listen to our own music at the same time. Has this happened to anyone else? Solution? Everytime hes listening music, it takes over my music and plays on my device & vice vers...

  • Newbie
  • I have the Premium Family plan but for some reason me and my husband cannot listen to our own music at the same time. Has this happened to anyone else? Solution?  Everytime hes listening m...
  • phan_times
  • Community Legend
  • 561 Views
  • 1 replies
  • 1 likes
  • students
  • 561 Views
  • 1 replies
  • 1 likes

Öğrenci indirimi ödeme sorunu

08.11.2017 tarihinde saat 16.24'te 584473 ve saat 16.55'te 844045 provizyon numaraları ile kredi kartımdan çekim yapıldı ve öğrenci premium üyeliğim aktifleşmedi. İademin gerçekleşmesini talep ediyorum. Gereğini arz ederim.

  • Newbie
  • 08.11.2017 tarihinde saat 16.24'te 584473 ve saat 16.55'te 844045 provizyon numaraları ile kredi kartımdan çekim yapıldı ve öğrenci premium üyeliğim aktifleşmedi. İademin gerçekleşmesini talep ediyor...
  • Esraa11
  • Casual Listener
  • 700 Views
  • 4 replies
  • 0 likes
  • 700 Views
  • 4 replies
  • 0 likes

Invitation From Wrong Name

So my spouse invited me to join his premium for family, and in the email it has his name listed, but when it takes me to the page to the confirmation page, it tells me that I'm about to join the family plan of someone else's name? Anyone know what th...

  • Newbie
  • So my spouse invited me to join his premium for family, and in the email it has his name listed, but when it takes me to the page to the confirmation page, it tells me that I'm about to join the family...
  • prandonberry
  • Newbie
  • 973 Views
  • 4 replies
  • 9 likes
  • 973 Views
  • 4 replies
  • 9 likes

Solved!! Öğrenci indirimi hatası

Merhaba,Ben yaklaşık 5 gün önce öğrenci indirimi almak istedim sheerid den gelen onay mailine tıkladığımda tekrar ödeme sayfasına yönlendirildim ve ödedim. Fakat spotify hala premium değil ve iki kez ödeme alındığını gördüm. Support 3 gündür mail atm...

  • Newbie
  • Merhaba, Ben yaklaşık 5 gün önce öğrenci indirimi almak istedim sheerid den gelen onay mailine tıkladığımda tekrar ödeme sayfasına yönlendirildim ve ödedim. Fakat spotify hala premium değil ve iki k...
  • Esraa11
  • Casual Listener
  • 9899 Views
  • 8 replies
  • 0 likes
  • 9899 Views
  • 8 replies
  • 0 likes

family members accounts disappeared

Hi, all my family accounts are disappeared, but the family plan subsription is on... what do I do? Thanks

  • Newbie
  • Hi, all my family accounts are disappeared, but the family plan subsription is on... what do I do? Thanks  
  • user-removed
  • Not applicable
  • 479 Views
  • 2 replies
  • 0 likes
  • 479 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Family - Familie kann geschickten Code nirgends eingeben

Hallo Leute. Ich habe die Family Option gebucht, kann auch meine Family einladen. Diese erhalten eine E-Mail mit Code und Link. Allerdings ist beim Klick auf den Link nur ein normales Login-Fenster mit Username und Passwort zu sehen - jedoch nirgendw...

  • Newbie
  • Hallo Leute. Ich habe die Family Option gebucht, kann auch meine Family einladen. Diese erhalten eine E-Mail mit Code und Link. Allerdings ist beim Klick auf den Link nur ein normales Login-Fenster m...
  • Minka75
  • Newbie
  • 2308 Views
  • 3 replies
  • 0 likes
  • 2308 Views
  • 3 replies
  • 0 likes

Hulu and Spotify

Hi, so I have a Premium is it automatic that I already have an Hulu?

  • Newbie
  • Hi, so I have a Premium is it automatic that I already have an Hulu?
  • Bethany_Dawn
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes