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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Hello guys.Recently Spotify came in Romania also and I want to pay for
it,like many others.Now,my credit card is not working,because it is a
romanian credit card.Is there a resolution for this? Thanks in advance!
Hello guys.Recently Spotify came in Romania also and I want to pay for it,like many others.Now,my credit card is not working,because it is a romanian credit card.Is there a resolution for this? Thank...
sorunum ogrenciligimin onaylanmasi fakat yollanan mailde satin almayi
tamamla dedigimde sayfanin cikmamasi. sizin anlattiginiz sekilde her
adimi eksiksiz uyguladim gizli pencerede baglantiyi acmayi tekrar
denedim ama satin almayi tamamla halen calism...
Hice el pinche pago de 6.00 balboas para el premiun y no me salio nada
yo ah vamos a darle de nuevo y la tarjeta ya no tenia el dinero osea me
robaron y no me dieron el premiun putos ladrones
Hice el pinche pago de 6.00 balboas para el premiun y no me salio nada yo ah vamos a darle de nuevo y la tarjeta ya no tenia el dinero osea me robaron y no me dieron el premiun putos ladrones
The account holder can not acces to the subcription menu and also she is
no longer a premiun family plan member. We can change the payment
method, we are totally block about this. we need some help please.
The account holder can not acces to the subcription menu and also she is no longer a premiun family plan member. We can change the payment method, we are totally block about this. we need some help p...
Buenas, quitaron dos cuentas de mi plan familiar a pesar de que vivimos
en el mismo domicilio y no puedo volver a agregar, como se puede
solucionar esto? Si no para cancelar el servicio
Buenas, quitaron dos cuentas de mi plan familiar a pesar de que vivimos en el mismo domicilio y no puedo volver a agregar, como se puede solucionar esto? Si no para cancelar el servicio
Just redeemed 4 gift cards and now i can not switch from premium to
family plan, but first I downgraded family to free to redeem the
cards.Any suggestions?
Just redeemed 4 gift cards and now i can not switch from premium to family plan, but first I downgraded family to free to redeem the cards. Any suggestions?
Öğrenci indirimi ile Spotify premium üyeliğine geçiş yapmak için kart
bilgilerimi girdim sonraki ekranda benden henüz para çekilmediğini
sheerıd ekranına geçeceğimi yazdı. Ekrana geçiş yaparken hata oldu
sayfayı geri aldım ve tekrar kart bilgileri sa...
Öğrenci indirimi ile Spotify premium üyeliğine geçiş yapmak için kart bilgilerimi girdim sonraki ekranda benden henüz para çekilmediğini sheerıd ekranına geçeceğimi yazdı. Ekrana geçiş yaparken hata ...
Tenho uma duvida sobre o Plano familia.Eu tenho o plano com a minha
irma, e sou a titular de pagamento. Pretendo fazer uma viagem de ferias
ao exterior e provavelmente troque o chip por uma operadora local devido
as facilidades de rede. Nesse caso, e...
Tenho uma duvida sobre o Plano familia. Eu tenho o plano com a minha irma, e sou a titular de pagamento. Pretendo fazer uma viagem de ferias ao exterior e provavelmente troque o chip por uma operado...
Hi there When we changes from spotify free to family premium we had to
give the credit card number AND the informations of my paypal account -
even though we just wanted to pay by paypal. Now we paid twice - what do
we have to do to get one payment b...
Hi there When we changes from spotify free to family premium we had to give the credit card number AND the informations of my paypal account - even though we just wanted to pay by paypal. N...
Hi, my wife and I have separate premium accounts and realize we should
create a family account. If she creates the family account, and I accept
her invitation to join the family account, do I lose my playlists? Or
does my account, playlists and all, ...
Hi, my wife and I have separate premium accounts and realize we should create a family account. If she creates the family account, and I accept her invitation to join the family account, do I lose m...
I have 3 Amazon devices and a Spotify family account. When I link my
Spotify account in the Alexa app, I’m able to play Spotify directly to
any of the three devices. I then take my wife’s phone and do the same,
and then all of the devices in my Spoti...
I have 3 Amazon devices and a Spotify family account. When I link my Spotify account in the Alexa app, I’m able to play Spotify directly to any of the three devices. I then take my wife’s phone and d...
My sister is studying overseas and found out she's removed from premium.
She lives in the same address when she's not in school. Can she stay in
our family plan?
My sister is studying overseas and found out she's removed from premium. She lives in the same address when she's not in school. Can she stay in our family plan?
My son has recently discovered the joy of using an Alexa device to
listen to music in his bedroom. Unfortunately, that stops music we're
listening to in the living room since all the devices were linked to my
personal Spotify account. To get around t...
...inked to my personal Spotify account. To get around that, I've created an account for him on our Family Subscription but when I go to play music on the Alexa device with his account logged in on my a...
Hi! I first have a question: one of my kids already has a premium (paid
on my VISA) but I would like to create a family account for him and my
other kids. Is it possible to switch without having to pay both plans
during the first month (10€ + 15€ for...
Hi! I first have a question: one of my kids already has a premium (paid on my VISA) but I would like to create a family account for him and my other kids. Is it possible to switch without h...
I accepted the invite to join my parents Family Plan. I was previously
paying for it. Will I stop being charged for my previous subscription
now? Or do I need to do something to stop those payments since my
parents are paying?
I accepted the invite to join my parents Family Plan. I was previously paying for it. Will I stop being charged for my previous subscription now? Or do I need to do something to stop those payments s...
I updated my premium plan to the family plan, my brothers and I are all
using my account but we still can’t all listen to music at the same time
so I don’t think my account was updated but I was charged for the family
plan this month. How can this be...
I updated my premium plan to the family plan, my brothers and I are all using my account but we still can’t all listen to music at the same time so I don’t think my account was updated but I was c...
My husband and I don't live in the same house because of his job. We
want to purchase family premium package but afraid it won't work for us.
How do we get passed living in same house rule? Can we still get family
premium package? Help!
My husband and I don't live in the same house because of his job. We want to purchase family premium package but afraid it won't work for us. How do we get passed living in same house rule? Can we s...
In the Premium for family you have to be obligatorily in 6 (me
included)? If you can be in less than 6, what is the minimum number of
participants? And finally if you are in less than 6, for example in 4,
the price is still € 14.99 divided by 6 or mu...
In the Premium for family you have to be obligatorily in 6 (me included)? If you can be in less than 6, what is the minimum number of participants? And finally if you are in less than 6, for e...