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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Hello community, from then to now I changed my bankaccount and also did
this in paypal. Now i have the problem that I can not use paypal anymore
to pay the premium contribution. A member from the paypal service told
me that spotify now has to delete ...
Hello community, from then to now I changed my bankaccount and also did this in paypal. Now i have the problem that I can not use paypal anymore to pay the premium contribution. A member fro...
Can´t add a new family member to our family account (still have room for
new member). When sending an invitation - signing in as new spotify
account - adding names, addresses - confirm we´re in a same houshold....
"something went wrong, try later aga...
Can´t add a new family member to our family account (still have room for new member). When sending an invitation - signing in as new spotify account - adding names, addresses - confirm we´re in a s...
I can not add my aunt to my family account. She lives at home with me,
but we can not do the up grade even after making a new account for her.
What should I do?
I can not add my aunt to my family account. She lives at home with me, but we can not do the up grade even after making a new account for her. What should I do?
I’ve just paid for family Spotify, my husband was able to log in and
start using (he already had a free account) but my daughter isn’t able
to log in or sign up. When she clicks on accept invite, it asked for her
log in details but she doesn’t have a...
I’ve just paid for family Spotify, my husband was able to log in and start using (he already had a free account) but my daughter isn’t able to log in or sign up. When she clicks on accept invite, i...
I spent the last 2 years making the playlisr I wanted and now its all
gone. I received the invitarion to join my family premium and it has all
disapeared. Joining the family should take with you your playlist not
delete all, right?? Also, I see two p...
I spent the last 2 years making the playlisr I wanted and now its all gone. I received the invitarion to join my family premium and it has all disapeared. Joining the family should take with y...
I love Spotify but you cannot take my money and not provide me with a
service. I am paying but my music keeps getting interrupted with buy
Premium. I have Premium. Please help. I got a new phone too and my
account and music did not transfer. Please h...
I love Spotify but you cannot take my money and not provide me with a service. I am paying but my music keeps getting interrupted with buy Premium. I have Premium. Please help. I got a new phone too ...
Liebe alle, Mein Family-Abo funktioniert aus irgend einem Grund (obwohl
ich mich einloggen kann) bei mir nicht, bei meinen zwei Mitbewohnenden
allerdings schon. Kann mir jemand erklaren, warum? LG, Fabian
Liebe alle, Mein Family-Abo funktioniert aus irgend einem Grund (obwohl ich mich einloggen kann) bei mir nicht, bei meinen zwei Mitbewohnenden allerdings schon. Kann mir jemand erklaren, w...
hallo mijn ouders zijn gescheiden en nu is de vraag of ik met het
spotify adres dat ik op mijn huis heb ik mijn broertje ook mee kan laten
luisteren als die bij mn moeder woont?
hallo mijn ouders zijn gescheiden en nu is de vraag of ik met het spotify adres dat ik op mijn huis heb ik mijn broertje ook mee kan laten luisteren als die bij mn moeder woont?
Hi all A colleague of mine just upgraded to premium for family.The owner
of the account invited the kids to add to the family account.But when I
was looking with them its didn't work.They got the mail and the button
to accept the invite but when I do...
Hi all A colleague of mine just upgraded to premium for family. The owner of the account invited the kids to add to the family account. But when I was looking with them its didn't work. T...
It says that I can get a premium for 3 months for only 9 pesos and when
I start getting it I received a text from globe which I used to bought
it and says 129 pesos was charged plus VAT, is this a scam? 9 pesos to
129 pesos? I did get the 3 month pre...
It says that I can get a premium for 3 months for only 9 pesos and when I start getting it I received a text from globe which I used to bought it and says 129 pesos was charged plus VAT, is this a sc...
Wij willen graag het family abonnement maar kan deze niet afsluiten
omdat het bij jullie nog op premium van KPN staat. Bij kpn is het al
opgezegd en staat Spotify bij niet meer in het kpn abonnement. Hoe nu
verder?
Wij willen graag het family abonnement maar kan deze niet afsluiten omdat het bij jullie nog op premium van KPN staat. Bij kpn is het al opgezegd en staat Spotify bij niet meer in het kpn a...
Hello, I have the family premuim plan, but the owner of the premuim had
paid for it. I however haven't gotten mines activated, but the other
account did, I need help on how to know if its working, or what to do,
to get it working.
Hello, I have the family premuim plan, but the owner of the premuim had paid for it. I however haven't gotten mines activated, but the other account did, I need help on how to know if its working, o...
Estou com problema na minha conta pois me tiraram do premium familiar
por falta de verificacao de endereco. Como proceder? Somos colegas de
quarto, talvez por ter me mudado recentemente de Goias pro RS tenha
acontecido algum problema.
Estou com problema na minha conta pois me tiraram do premium familiar por falta de verificacao de endereco. Como proceder? Somos colegas de quarto, talvez por ter me mudado recentemente d...
Ola nao consigo efetuar o pagamento ja entrei em contanto com o banco
assino desde fevereiro com o mesmo cartao e simplismente da falha no
pagamento tentei usar outro cartao e mesmo assim nao funciona
Ola nao consigo efetuar o pagamento ja entrei em contanto com o banco assino desde fevereiro com o mesmo cartao e simplismente da falha no pagamento tentei usar outro cartao e mesmo assim nao funciona
My wife and my sister, both living same adress, suddently were kicked
out from Spotify Premium Family for what I was paying.In the Family
accounts i found a strange User (IT IT) which I cancelled.Now i always
get errors when I send invitations.People...
My wife and my sister, both living same adress, suddently were kicked out from Spotify Premium Family for what I was paying. In the Family accounts i found a strange User (IT IT) which I cancelled....