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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello everyone, I just downloaded Spotify and registered for the Family Premium. I sent an invite to my wife, and she followed the link provided in the email. It also gave her a code to use. When she followed the link, it asked her to make an account...
I have just purchased the family premium. Today is 17th of August and on my account page, it says next payment will be on 5th of September. How come? It's just 19 days! It was saying it is for a month. Sorry Spotify but there are at least 30 days in ...
Hallo zusammen, wollte meine Tochter zu Spotify Family einladen, es kommt immer der Fehler: die Adresse konnte nicht bestätigt werden?Unter meinem Profil ist nur die Postleitzahl hinterlegt und nicht die komplette Adresse und wenn ich nur die Postlei...
I was abroad when I received a message saying that Spotify couldn't confirm that my Dad and I were living in the same address, saying that I had 1 week to update my address. I couldn't do it and my subscription got cancelled. Now that I'm back in Mex...
Tenho uma conta premuim e plano família habilitado. Há uns dias chegou o aviso de que os membros da minha família precisariam confirmar o endereço para continuarem no meu plano. Agora eles começaram a ser desconectados.O problema é que o meu cadastro...
tengo plan familiar, y en la cuenta de mi mama no se puede regresar a las canciones ,pero ya no tiene anuncios y se puede dercargar la musica ,alguien me puede decir que esta pasando??
Can't log in in My family account
Hai saya Jabir,Saya berencana mendapatkan Diskon Pelajar namun ketika sedang menginput bukti bahwa saya Pelajar, aplikasi spotify keluar dengan sendirinya. Saya bermaksud untuk menginput kembali data Pelajar saya tetapi tidak bisa. Sudah hampir 3hari...
Hello Spotify So I made the mistake of paying with a Dutch credit card here in Belgium for my Family Premium and couldn't add my family members as a result. So I cancelled the subscription directly and tried it again with a Belgian card (via Paypal),...
My account is premium via "Premium for Family", I get to play songs offline but I don't have an option for shuffle and playback of songs. What should I do? Thank you in advance for the help! God bless!
É um absurdo que minha mãe, com quem eu moro, esteja sendo despejada do plano familiar porque o spotify não consegue verificar que ela mora na mesma casa que eu. Se não for resolvido, cancelarei meu plano e vou para o Apple Music porque é inadmissíve...
So basically I am in my summer house for 2 months approximately and because I told spotify my actual house adress I am not a premium member because my parents are in our actual house now and I am not so it belives that I am not living in the dame hou...
I have the same problem, although they were using my family account until yesterday, when I was charged for a new month. So... Do I have to create a new account, paying again for this month? So I am being charged twice this month!!! I don't understan...
Estoy suscrita a una cuenta familiar, sin embargo hay algunas funciones que siguen como si tuviera spotify free. Por ejemplo, no me deja repetir una canción, no me deja cambiar más de 5 veces y no me deja agregar canciones a la cola. Es así cuando es...
I have been removed from my Spotify family. It wants me to confirm my address, but my dear brother didn't share any address information to you, so your system wants me to confirm an address that doesn't exist. My membership is being rejected. Our mon...
Every month they said that I’m not family member of Spotify family premium account but I’m and I also send the zip code for them but they said isn’t, I’m so tired of it.
I Paid For Premium For Family and it will not let me download music.
The members of my family plan were kicked-out of the plan and whenever I try to add again they receives a message saying Spotify can´t confirm my address
Hello everyone! I had a Spotify family account. We had last week a problem with it, so we created another one. Today I make family my personal account, but I can't switch more than 5 songs, or listening music in shuffle mode or skip a somepart of the...
Hi, I wanted to add my cousin's account on my family premium subscription however she is currently added under another family premium subscription wherein the owner of that subscription is her dorm mate. We tried to cancel out her current premium how...