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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi, I wanted to add my cousin's account on my family premium subscription however she is currently added under another family premium subscription wherein the owner of that subscription is her dorm mate. We tried to cancel out her current premium how...
Hello Spotify Community,I am part of a family plan with my wife and my mother-in-law. At some point my mother-in-law did not confirm the proof-of-address email, so she was excluded from our plan. Today, even sending the invitation again, she can neve...
Tengo plan Familiar premium y hasta el mes pasado se me descontaba el monto en pesos argentinos pero este mes me figura en DOLARES, lo cual es bastante poco conveniente. Quisiera saber por qué y como hago para seguir pagando en monesa local.
Tenía suscripción en el Plan Familiar, un día cancelaron mi suscripción y he intentado registrar mi tarjeta de crédito y no me la aceptan (ya la tenía registrada y la cancelaron).
"Mein Spotify Premium Family Abo konnte nicht verifizeiert,obwohl ich an der selben Adresse wie der Inhaber wohnen ? Auf welche Art kan ich dieses Problem lösen ?
There was an ad i clicked on that said get family premium free one month and I did but after it was time to sign up it said 14.99 or whatever was going to be charged right away? False advertisement or what? I lowered my interent plan just so we could...
Boa tarde! Cadastrei meu primo que mora na mesma residência que a minha porém ao confirmar o convite da a seguinte mensagem: Você não pode participar deste Plano Premium familiar. Não foi possivel confirmar que você mora no mesmo endereço do titular ...
Llevaba ya 2 años y medio usando el servicio de Spotify, cuando me enteré del plan familiar de inmediato activé el servicio y lo estuvimos utilizando a la perfección, en ese momento todos vivíamos en el mismo domicilio pero la gente sigue con sus vid...
I have followed the instructions for my daughter to join spotify family and when logged in it is showing she is a premium member. However when my husband who is the accoun holder uses his phone with spotyfy it asks whether to continue listening on hi...
Ayer nos dimos de alta en el Plan Familiar.A todos nos funciona sin probelma excepto a una persona, le envío la invitación y no le llega nada. De hecho se la he enviado como 8 veces.Su correo es de Hotmail, no le ha llegado a spam ni nada... ¿A algui...
I have kids both under 13 years old but I want to make the most of the family subscription. It's not much of a family plan if half the family are excluded. Why can't I allow them access to their own accounts with parental controls?
Dear Spotify, I enjoy your great music service for almost 2 years now. I think you guys are doing a very fine job and you have truly revolutionised my experience of music.Half a year ago, I invited my sister, my parnter and my parents to your family ...
I've tried to send an invitation email to My doughters email to join our family premium account, but she doesnt get the mail. Not with her spam mails either.What to do?I saw something about sending an link instead from My profile, but I can't find an...
Hi, I'm having a issue with te app on my phone and on my computer. I am on a family premium account, which I was invited onto by my sister, but the app is still the free version, eventhough my account is family premium. Other accounts work fine for o...
La cuenta se cambio a free por olvidar verificar la resiencia, a la confirme pero me pregunto,¿cuando me llegara el correo para los pasos siguientes ?
I would like to comment on the process of updating an address once someone has created a Spotify account and upgraded to premium, along with how it works to add someone to your family plan. General InfoChat start time August 15, 2017 7:36:24 PM ESTCh...
When I sign up for a Spotify family plan does it give me one free month just like the other accounts?Thanks!
Solia ser parte de un plan familiar, pero ahora todos menos el titular son premium porque al resto, que vivimos en la misma dirección, nos dice que no lo pudieron confirmar.
I have Premium for Family, everything was fine, I only had my brother on it, we live at the same adress and have lived here for almost 10 years, than all of a sudden a couple weeks ago Spotify dropped him from my premium for no reason at all, I've on...
Olá.Tenho um plano familiar para uso com meu pai, minhas duas irmãs e eu, porém estamos com um problema. Meu pai e minha irmã estavam usando normalmente mas foram desconectados, voltando para a versão gratuita. Eu sou o adm da conta e mesmo enviando ...