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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Ho confermato il mio indirizzo per l'accont family ma non ho ricevuto la mail con le istruzioni successive. Cosa devo fare?
I clicked the banner for the 99 cent offer....but got charged the full amount!!
Please i´m trying to ghange the credit card and i can´t, plase i don´t ha ve any suport form the spotify.
I joined the Family Plan. Added my boyfriend but he can´t log in, even though we live together. He got a code, entered it but he got a notification saying that Spotify can´t verify that we in fact live together. Does anyone know why this happens? Any...
I can't add my adress to my main Account. That's why my wife got kicked out of our Family Premium. How can I add my adress? It only says ZIP and Country...
My daughter has used the link on her invite email and logged in (new account) when she went through the process it says she can't log in because we aren't in the same country? We are on the same sofa!
Hi!I just have a quick question about the premium family plan. My sister is moving out in september to study in a different city. Can she still be part of the premium family plan even if she will not be physically in the same house as I do? But she w...
I have a family account and the sharing works. Everybody is now premium. Except me. It was working but since today I am a free user, despite the homepage seeing me as the admin of the family account, that is working for everybody, exept me. I reinsta...
Hello, At the moment I'm admin of my family account, but my spotify still results to be free and not premium, instead of family members which are able to use premium account. Why?Thanks for any help
Recientemente mis contactos del plan familiar recibieron un correo para verificar el domicilio, todos menos una persona, mi esposa, ahora no puede acceder a su música y no permite ser agregada nuevamente. He tratado de contactar a spotify pero por de...
I am having a hard time upgrading to premium. Help!
My Stepbrother bought Spotify Premium for our Family, after entering the code we had to enter our Adress but it always comes this error " You can't join this Premium for Family account. We couldn't confirm that you live at the same address as the mai...
Salve, il mio problema è che non riesco a entrare nel "premium family" con mio fratello(che mi invia la richiesta tramite mail) e mi da come codice errore "non è stato possibile verificare che risiedi allo stesso indirizzo dell'intestatario dell'acco...
Hola,tengo una duda respecto a la direccion de la casa que puse cuando cree mi cuenta. Realmente no me acuerdo cual direccion de la casa puse, es por ello que quiero que me manden esa información al respecto ya que en verdad quisiera conservar mi cue...
nach Annehmen der Einladung kommt die Fehlermeldung "...nicht der gleiche Wohnort..." Wie kann ich den Wohnort des Hauptkonto Inhabers festlegen?Danke für die Hilfe!
Hello, I have the following Problems, i created a Spotify Family Accoujnt few months back which had no real problems during that time, until last week, when my girlfriend somehow got deleted from my Spotify Family account and she can't join it again,...
Merhabalar. Öğrenci indirimi için başvuru yaptım gerekli belgelerimi gönderdim ve onaylandı şeklinde mail aldım. Ücret kartımdan çekilmiş. Fakat hesabım hala free görünmekte. Üyelik gelmedi. Lütfen yardımcı olur musunuz ?
I receive an email and said that, there are two members are not match with my address what I state when I created the account. But they did not received any email and I try to fill the helping form in Spotify HK, nobody replys me! So I hope there is ...
hi guys i have a family premium subscription (i am the primary holder) along with my mam, i was trying to add a locak file to her account yesterday so she could download the song and use it on her phone without internet. i can do this on my phone usi...
Hace unos dias cambie el medio de pago del plan familiar y las cuentas se desvincularon cuando volvi a enviar las invitaciones ninguno pudo acceder porqie aparecia un mensaje diciendo que no se podia agregar las cuentas mencionadas. Cuando quize dar ...