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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Buenas tardes, necesito ayuda. Quiero adquirir la cuenta Premium
Familiar pero acabo de leer que los miembros de la cuenta deben vivir en
el mismo lugar. Esto quiere decir que si mi esposo quiere usar su cuenta
desde su trabajo y yo desde el mío no s...
Buenas tardes, necesito ayuda. Quiero adquirir la cuenta Premium Familiar pero acabo de leer que los miembros de la cuenta deben vivir en el mismo lugar. Esto quiere decir que si mi espos...
Hola, De repente se han cancelado las cuentas asociadas a la mia de la
cuenta familiar por no tener el mismo domicilio, cuando todos residimos
en el mismo... Solicionadlo porfavor.
Hola, De repente se han cancelado las cuentas asociadas a la mia de la cuenta familiar por no tener el mismo domicilio, cuando todos residimos en el mismo... Solicionadlo porfavor. ...
HelloI would like to switch my spotify regular premium to premium
family. But my new schedule premium regular subscription started
yesterday the 23 may.If I switch on Family premium. Wil I loose the
already paid regular premium subscription ? and rep...
Hello I would like to switch my spotify regular premium to premium family. But my new schedule premium regular subscription started yesterday the 23 may. If I switch on Family premium. Wil I...
Merhaba öğrenci indiriminden faydalanmak için işlem yapacaktım ancak
daha belgelerimi yükleyemeden iki kere ödeme çekti ve premium da
yapmadı.Hala ödeme alınamadı yazıyor. Bu sorun nasıl çözülecek?
Merhaba öğrenci indiriminden faydalanmak için işlem yapacaktım ancak daha belgelerimi yükleyemeden iki kere ödeme çekti ve premium da yapmadı.Hala ödeme alınamadı yazıyor. Bu sorun nasıl çözülecek?
I have gone through the link my mum sent me but as I say accept it says
I have to be in the same country as her for it to work. We are both in
the uk in the same house!! Help!!
I have gone through the link my mum sent me but as I say accept it says I have to be in the same country as her for it to work. We are both in the uk in the same house!! Help!!
Hi everyone,My sisters and I share a family account. However, 2 of us
could not be verified (for whatever reason, I don't understand), with
the other 2 it works out fine. Now, my 2 sisters who had problems with
the verification were thrown out of the...
Hi everyone, My sisters and I share a family account. However, 2 of us could not be verified (for whatever reason, I don't understand), with the other 2 it works out fine. Now, my 2 sisters who h...
I've just upgraded my account from premium to premium family. Added my
family members and they got an email with a link to accept invitation.
When doing so they all get the following message: Can't join premium
family - you are already member in this...
I've just upgraded my account from premium to premium family. Added my family members and they got an email with a link to accept invitation. When doing so they all get the following message: Can't j...
Hello there, 5 people living with me and I are willing to upgrade to
Family. Nonetheless, all of us are usually abroad in Europe for work.
This means that sometimes one of our members can be abroad for more than
14 days. Is Family a possible option w...
Hello there, 5 people living with me and I are willing to upgrade to Family. Nonetheless, all of us are usually abroad in Europe for work. This means that sometimes one of our m...
I have been a spotify user for quite a while and got fed up of sharing
the app with my kids and wife. My kids, although teenagers do not use
social media or email but do like music and as a family we discuss and
share music all the time. Sounds like ...
I have been a spotify user for quite a while and got fed up of sharing the app with my kids and wife. My kids, although teenagers do not use social media or email but do like music and as a family w...
Hola. Junto a mi familia estoy en un plan familiar. Me fuia vivir a otro
pais (Brasil) Y ahora con las nuevas normativas fui excuido del plan
familiar por no estar en el pais. Internet ys sus plataformas son
globales, menos Spotify es eso ?
Hola. Junto a mi familia estoy en un plan familiar. Me fuia vivir a otro pais (Brasil) Y ahora con las nuevas normativas fui excuido del plan familiar por no estar en el pais. Internet ...
Donde checo cuál es mi dirección para que conocida con la de mi familia,
cuando hice mi cuenta nunca me pidió una dirección hace un mes estaba
bien pero se llegó el pago y a todos mis agregados les dice que no
coincide la dirección
Donde checo cuál es mi dirección para que conocida con la de mi familia, cuando hice mi cuenta nunca me pidió una dirección hace un mes estaba bien pero se llegó el pago y a todos mis agregados les d...
Hi! I'm actually paying Spotify premiu family subscription and I've
realised today that, although I've payed this month (as I usually do
every month) I'm not a member of the family plan anymore while the rest
of my family is.Can someone help me with ...
Hi! I'm actually paying Spotify premiu family subscription and I've realised today that, although I've payed this month (as I usually do every month) I'm not a member of the family plan anymore w...
I live in Italy and I have Spotify Family. I want to add my son that
lives with me and previously had an account Spotify in Spain without
loosing his playlisyts.Ho un account Spotify family vorrei aggiungere
mio figlio che vive con me in Italia. Prim...
I live in Italy and I have Spotify Family. I want to add my son that lives with me and previously had an account Spotify in Spain without loosing his playlisyts. Ho un account Spotify family v...
Nachdem ich ein Family Account abgeschlossen habe, habe ich meine
Familie eingeladen. Alles hat eine Woche prima funktioniert und jetzt
haben die Mitglieder keinen Zugriff mehr. Was ist da los?
Nachdem ich ein Family Account abgeschlossen habe, habe ich meine Familie eingeladen. Alles hat eine Woche prima funktioniert und jetzt haben die Mitglieder keinen Zugriff mehr. Was ist da los?
Hi, today when I opend my spotfiy I noticed that my premium subscription
is gone. I don't know why. I asked the family member who invited me and
she said that I'm still in the list of family members that are using the
family premium. Help me solve th...
Hi, today when I opend my spotfiy I noticed that my premium subscription is gone. I don't know why. I asked the family member who invited me and she said that I'm still in the list of family m...
Hi, on browser version my account shows Premium Family and it's
correct.On my Android app it shows free account with 7 days Premium
Trial.How can I fix it and have my Family Premium on my
smartphone?Thanks a lot.
Hi, on browser version my account shows Premium Family and it's correct. On my Android app it shows free account with 7 days Premium Trial. How can I fix it and have my Family Premium on my s...