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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
At first week after paying family package all the members get to become premium users and we can verify the address at that time, but suddenly after 1 week or more pass my account only become free user and others family members. The one who pays for ...
Como puedo dar de alta a mi papa en la suscripción familiar cuando lo suscribi el escribió los datos de alta y puso mal la dirección ahora no sé si se puede cambiar los datos no sé qué hacer
I bought premium family 5 months ago and I add my brother. 5 moths later, I was adding my other brother but they didn't accept the adress because 5 months ago I wrote half of the our adress and I don't remember what exactly I wrote there. What should...
I'm on a family subscription but I also just got charged for an individual membership. I need to be refunded and not charged again. Also, the lack of a simple customer service help option sucks.
Hello, I had a premium account and I joined a family premium as a family member. Nevertheless yesterday I was charged 9,99. Why? Will you refund this money?Thanks!
Hi, I just wrong press the family account ,after that cancelled it and I want to press back to the premium accnout and I saw the price was different with my original fee.My original premium fee is HKD$ 48, now changed to $ 58. could you please let me...
Hola! Pague mi mensualidad de premiun familiar y funciono el primer mes, al segundo spotify si cobro, pero en mi app me aparece que ya no tengo premium, como lo soluicono?
Buena tarde. Tengo plan premium pero quiero cambiarlo a familiar. Como le hago?? porque pague un año de suscripción
My payment for Family bounced a few days ago and it now seems that my account has reverted to a Free account. The site says I can upgrade to Premium at any time and I figure I could also upgrade to Family again. However, do I have to re-invite all my...
Hello all, I've sent Spotify for family link to two persons and both of them already accepted the invitation with their current accounts... And in both cases their address (same as mine) is not accepted? Why? How can it be solved? Thanks to all!
I cant add my familiar, we did write the same directions,postal and we cant add to subscription
Hola! Ya era usuario de Spotify pero ahora pague el premium para agregar a mi familia me hicieron el cargo enviaron el correo de bienvenida y pasos a seguir pero a la hora de querer escuchar dice que mi cuenta no tiene asociado un plan premium! Que h...
Si cambio a Plan Familiar se pierden las canciones descargadas?
Portugues------------------------------------------Meu plano premium acabou de renovar. Mas eu queria plano familia, se eu fizer agora o plano família, ele vai me cobrar integral ou apenas a diferença dos R$ 16,90 para 26,90? E será cobrado agora ou ...
Llevo dos años con spotify premium con Movistar y el lunes lo di de baja para podernos unirme a un plan familiar. Según Movistar ya estoy dada de baja pero aún me sigue apareciendo en mi app de spotify y no me permite unirme al plan familiar. Movista...
He contratado el Plan Familiar pero en lugar de cobrarme los S/.28.90; como dice en el recibo que me enviaron al correo, al revisar mi cuenta veo que me cobraron S/. 31.29. Por favor una respuesta!
Buenas tardes.Mandé la invitación a un familiar, sin embargo indica que no pueden confirmar que está en la misma dirección, sin embargo si es, no se cual sea el error, me di cuenta que por error tenia en CP 1, ya lo actualicé al correcto y aun asi no...
Contrate el Plan Familiar, un miembro de mi familia pudo entrar sin problemas pero al mandarselo a otro y realizando su proceso el sistema dice que no puede validar el domicilio, y esto es incoherente, ya que todos vivimos en la misma casa. Supuse qu...
Spotify no me deja activar la cuenta de mi marido en el plan familiar, dice que es imposible confirmar que vivamos en el mismo domicilio, y claro que vivimos juntos. Què puedo hacer?
Hola.Acabo de crear un Plan Familiar, soy el administrador, pero en la app de mi móvil sigue apareciendo que tengo una cuenta Free, he probado a cerrar sesión y volver a entrar, pero sigue sin actualizarse. Sin embargo he invitado a mi mujer y se le ...