i have been charged twice

[orlabraiden21]

two months ago i upgraded my premium spotify to premium family, and for the last two months have been charged twice. Can i get this sorted? I tried to check if i had another account, which i did. However that was an old spotofy free acount. Can i get this changed and refunded?

many thanks

orla

[Maxim]

Hey @orlabraiden21,

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.

[user-removed]

spotify normally doesnt charge, twice unless you paid for an individual account, or a family account, that will be the only way you will be charged twice. But i would suggest using a prepaid debit card. And add only what you need so they can pull from it only once & not twice hope this helps.